Twenty8 Food & Spirits

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1. OT

   OpenTable Diner

   New England

   3 reviews

   3.0

   3 reviews

   Dined on 21 February 2022

   overall3food4service3ambience2

   Food was good.,we had Salmon and the short ribs. Staff was nice. Located inside the hotel. Lobby was loud(manageable) but the outside doors let in the cold winter air. And we were freezing.

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2. TR

   TonyaR

   New England

   1 review

   4.0

   1 review

   Dined on 15 February 2022

   overall4food3service5ambience3

   Valentine’s Day

   Report
3. OT

   OpenTable Diner

   New England

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 14 February 2022

   overall5food5service5ambience4

   This place exceeded my expectations. Our waitress Johanna was amazing and friendly. I wish I had taken pics of the food but we were deep in conversation that I didn't about it. However, the food was sooo good.

   Report
4. OT

   OpenTable Diner

   New England

   3 reviews

   1.0

   3 reviews

   Dined on 22 January 2022

   overall1food1service1ambience3

   Waited 20min and no one ever came to the table. We left.

   Report
5. R

   Raven

   New England

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 21 January 2022

   overall5food5service5ambience5

   Great atmosphere and very good service.

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6. OT

   OpenTable Diner

   New England

   1 review

   1.0

   1 review

   Dined on 17 January 2022

   overall1food1service1ambience1

   didn’t even seat us. no one was like working. one person at the bar

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7. OT

   OpenTable Diner

   New York Area

   1 review

   3.0

   1 review

   Dined on 8 January 2022

   overall3food3service3ambience4

   Very accommodating Short staffed like many of the businesses in this tough time. We had to wait for a while to receive our dinner, but the waitress did explain the situation of staffing. Overall it was good food and good service!

   Report
8. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on 30 November 2021

   overall2food1service2ambience3

   We arrived a little before 6:30 and weren't served our food by 7:25. We had to leave without getting our food to make it to the Revolution game. Management did not add staff to accommodate the additional diners coming for the game, even though their reservations were up and the game had been on the schedule for three weeks.

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9. AF

   AmyF

   New England

   1 review

   1.0

   1 review

   Dined on 27 November 2021

   overall1food1service2ambience2

   Understaffed due to pandemic (which was understandable). Burger was well done (requested medium), fries were soggy. Parmesan truffle fries had no truffle oil. It would be fine if the food was cheap, but it was way too expensive for how terrible the food was. Waste of calories and waste of a night out :(

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10. CV

    ConnieV

    1 review

    1.0

    1 review

    Dined on 21 November 2021

    overall1food1service3ambience1

    I have not been to this restaurant in 5 years and was so disappointed with the quality of food, service and atmosphere. I made a reservation weeks ago for a party of 8 at 5pm. We were the only ones there. It took 20 min for drinks and an hour for the appetizers and then another hour for the food. Everyone complained about the quality and how the cost of the food did not match the price. My dish the 6oz med surf and turf was so bad. You can tell the food was still out bc my med rare steak was ice cold and i could taste that frozen taste to the shrimp. I had to return my meal and got a salad because the rest of my guests were almost done eating. The waitstaff did right by me and only charged my drinks. The rest of my guests didn’t complain to the waitress but did to each other which put a major damper on our night. There are so many restaurants at patriot place. I do not recommend this place

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11. OZ

    OZdiner

    New England

    16 reviews

    vip
    2.0

    16 reviews

    Dined on 30 October 2021

    overall2food2service1ambience2

    Our waitress was very nice , however kitchen was slow . We waited 80 minutes for appetizers. Only three table in the whole restaurant. Their excuse was there was a function in a private hall.

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12. NG

    NewGarden

    New England

    94 reviews

    vip
    5.0

    94 reviews

    Dined on 2 October 2021

    overall5food5service5ambience4

    Nice dining experience, not a lot of people, Todd the bartender was great, limited menu but still good food.

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13. CK

    ChrisK

    1 review

    5.0

    1 review

    Dined on 25 September 2021

    overall5food5service5ambience5

    Amazing atmosphere, great servers and great food. Valet parking was awesome and fast, drinks were great. Definitely coming back to grab dinner before a Revolution game. Reconvened 10/10

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14. A

    Angie

    New England

    14 reviews

    vip
    1.0

    14 reviews

    Dined on 27 July 2021

    overall1food1service1ambience1

    Never even got greeted. Horrible

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15. OT

    OpenTable Diner

    San Francisco

    4 reviews

    2.0

    4 reviews

    Dined on 8 March 2020

    overall2food3service1ambience5

    We went out to celebrate my boyfriend’s birthday with some family and friends. We were in the restaurant for over 2 hours because of the extremely slow service. We were assigned a waiter who reported it was his first day and I felt extremely bad because they assigned him two large parties to manage at once (my party of 11 and another party of about 10) and he was having a hard time managing them both. I asked the manager for another waiter or waitress in efforts to improve the quality of service. Instead the manager pulled one of bartenders who was running back and forth from the busy bar when she could (not often) as well as the original waiter so it did not make a difference in service. One of the people in my party received a drink with a bug in it, another person ordered a steak and was not served until after the entire rest of the party was served and ate, the steak was also overcooked. We waited an additional 25 minutes for 1 dessert and the checks. Once the checks came out some were wrong and had some mathematical errors. Overall, the service was extremely slow, the food was mediocre, the restaurant was very loud, several obnoxious guests and the nicest thing about the place was the ambiance. I would not recommend.

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16. CS

    ChrisS

    New England

    11 reviews

    4.0

    11 reviews

    Dined on 4 January 2020

    overall4food4service5ambience4

    Dined prior to a New England Patriots game. Unfortunately, did not know that only a buffet was offered as opposed to the regular menu you would see on the Open Table app or the restaurant website. The food was good, with plenty of options, but just really didn’t budget the buffet cost as part of our day. Again, everything was fine, or main waiter Jonathan was very good, so no real complaints about food, service, or the restaurant in general. Our time at Twenty8 was enjoyable.

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17. CC

    CherylC

    New England

    2 reviews

    1.0

    2 reviews

    Dined on 7 December 2019

    overall1food1service1ambience3

    Terrible service over an hour to place our order. Cesar Salad has tomatoes and mushrooms which was obviously wrong and served with the dinner an hour and a half after being seated. Rice was cold. They did credit the food which was the right thing to do but we will not go back.

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18. AW

    AWESOME

    New England

    1 review

    5.0

    1 review

    Dined on 25 October 2019

    overall5food5service5ambience5

    Joe the host and Kelly the waitress were SUPERB! They went above and beyond! Food was to die for!

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19. J

    Jamm

    New England

    4 reviews

    3.0

    4 reviews

    Dined on 12 October 2019

    overall3food4service2ambience4

    I used to love it here! Food is still really good but there was only one waitress for the whole restaurant so service was extremely slow. There were nice helpers refilling water but they really needed more help.

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20. c

    ckay

    New York Area

    7 reviews

    3.0

    7 reviews

    Dined on 12 October 2019

    overall3food5service1ambience3

    The waitress was not attentive at all. We had to ask five times for water. Even when we asked other staff to get our waitress we ended up waiting a very long time before we had any attention. The food was fantastic when it came out, but everything seem to take forever. The restaurant was not even busy.

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21. CC

    CapeCodDiners

    New England

    26 reviews

    vip
    3.0

    26 reviews

    Dined on 27 September 2019

    overall3food3service3ambience3

    Somewhat limited menu, but decent food. Good option if staying at hotel, but otherwise wouldn't go out of my way to dine here.

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22. KC

    KathleenC

    New England

    13 reviews

    3.0

    13 reviews

    Dined on 21 September 2019

    overall3food4service3ambience3

    The restaurant was understaffed, the taps weren’t working correctly, cocktail wasn’t made correctly. Food was mediocre at best. Wedding reception/cocktail hour was in the main restaurant, the line for their drinks was so long they were coming to the bar which was greatly understaffed.

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23. T

    Tina

    New England

    25 reviews

    vip
    4.0

    25 reviews

    Dined on 29 July 2019

    overall4food4service4ambience3

    Food was very tasty (short rib poutine was awesome) and service was very good. Restaurant was kind of empty/quiet but wait staff knew we were there for an event at Gillette stadium and made sure to keep the meal moving along at a good pace.

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24. c

    cherieee

    New England

    147 reviews

    vip
    3.0

    147 reviews

    Dined on 7 July 2019

    overall3food4service3ambience2

    It was very hectic due to a concert at the stadium, waitress very nice and kept apologizing for the drink and food wait. Food when we got it was good. Extremely loud. The man sitting at the next table very close to us shouted through out dinner to be heard but was louder than necessary.

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25. d

    donotneedanickname

    New England

    39 reviews

    vip
    4.0

    39 reviews

    Dined on 7 July 2019

    overall4food3service4ambience4

    Overall good place before a game/concert. needless to say crowded, but waiter was very good service was fast & friendly.

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26. OT

    OpenTable Diner

    New England

    2 reviews

    vip
    4.0

    2 reviews

    Dined on 18 June 2019

    overall4food4service4ambience4

    Nice Evening !

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27. OT

    OpenTable Diner

    New England

    2 reviews

    1.0

    2 reviews

    Dined on 15 June 2019

    overall1food2service1ambience4

    Terrible! We went there before the monster truck jam and it took an hour and 10 mins for us to get our food. The 3 tables next to us actually walked out so they didn’t miss the start of the show. I ordered a Caesar salad with salmon and the salmon was dry and WAY over cooked. I was shocked as the reviews of this place were pretty decent so maybe they were just understaffed but it was a Saturday night so you think they would have been prepared.

    Report
28. e

    editor

    Southwest Florida

    3 reviews

    5.0

    3 reviews

    Dined on 25 May 2019

    overall5food5service5ambience5

    We had a nice pre-game dinner. Food was excellent, service was fast and welcoming.

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29. JP

    JenniferP

    1 review

    4.0

    1 review

    Dined on 26 April 2019

    overall4food4service5ambience4

    The waitress was very helpful with my sons allergies. The place was very quiet and a nice place to have a relaxing meal. The food was delicious

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30. OT

    OpenTable Diner

    New England

    9 reviews

    3.0

    9 reviews

    Dined on 26 April 2019

    overall3food2service2ambience3

    It was our anniversary. We had stayed at the hotel and dined at Twenty8 two years ago. Very limited menu. The wait staff were not engaged with the diners. They were congregated among themselves along with the bartender talking to a friend at the bar. The scallops (4) were served on 1/2 cup of faro with 1/4 cup of unidentified greens. No flavor and an unappealing presentation for $26.00. The rib eye was small served with 1/4 cup of potatoes and 4 asparagus spears. Asked for sambuca on the rocks for dessert beverage. They did not have any sambuca. Asked for sparkling water with ice and lime. Waitress brought warm bottle with no glass and did not open it. The restaurant had two other tables occupied at the time. Very disappointing!

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31. T

    Travellah

    New England

    109 reviews

    vip
    5.0

    109 reviews

    Dined on 30 March 2019

    overall5food5service5ambience5

    Great food and excellent service. Expensive meal. Surprisingly, not crowded for the great meal we had. You might get more people with a price drop.

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32. ES

    ES17

    New England

    20 reviews

    vip
    5.0

    20 reviews

    Dined on 25 March 2019

    overall5food4service5ambience5

    I made a reservation here by mistake thinking it was another place. What a great mistake! I have very low expectations of hotel restaurants and wouldn’t have looked twice at this place. After the delicious meal here, boy has my opinion changed! The braised short rib poutine was out of this world delicious! The short rib pizza was a huge let down after the phenomenal poutine. I really don’t think there was any beef in it. Put some of the fantastic poutine beef on top of the pizza and it would be bomb! The service was great! It was not a busy night, so we had the chance to chat a bit with the staff which was enjoyable. I’ve recommended the poutine to a few people this week, and will definitely be back!

    Report
33. JC

    JaniceC

    1 review

    3.0

    1 review

    Dined on 16 February 2019

    overall3food2service2ambience3

    Twenty8 needs to update there web page. I was looking forward to an item on the menu, seared scallops w/risotto as well as a steak for my husband. When we got there and sat down found a very limited menu, typical hotel variety. Had to wait for over 1/2 hour for a pizza as the cook/pizza man had to replenish his supplies ( cheese, dough) during the dinner hour. The dining room is next to a banquet hall w/no wall, only a curtain. We happened to be there during a bas mitzfa so alot of you young people screaming and music was loud. We ordered a beer and wine and to our disbelief both were wrong. We had the drinks for another table and they had ours. There really was no reason to use Open Table, should have been a sign of what to expect, as there were ample tables available. Have to admit the bar was pretty crowded.

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34. L

    Linda

    New England

    10 reviews

    5.0

    10 reviews

    Dined on 21 January 2019

    overall5food5service5ambience5

    It’s a very interesting ambiance. The food was delicious and choices fir breakfast were unique.

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35. PM

    PaulM

    New England

    3 reviews

    4.0

    3 reviews

    Dined on 12 January 2019

    overall4food4service4ambience3

    Table seating is open and not very intimate. Food was very good!

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36. OT

    OpenTable Diner

    Tallahassee

    2 reviews

    5.0

    2 reviews

    Dined on 11 January 2019

    overall5food5service5ambience5

    We arrived after a movie for dinner. We were greeted with a very peasant lady that offered us purse holders and changed our napkins to black. So nice. Jason brought us drinks we had great flatbread pizzas. Food was so good. The atmosphere was quiet and the restaurant was warm! The spacing between the tables was fantastic so you did not feel you were on top of each other. After dinner we had coffee and Jason left the table with a small pot of coffee the meal and atmosphere was so delightful we will return

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37. s

    stephche

    New England

    22 reviews

    vip
    3.0

    22 reviews

    Dined on 5 January 2019

    overall3food2service3ambience3

    I have dined at the restaurant many times but noticed that the appetizer portions (nachos, wings, tacos) have become much smaller and the menu prices have increased. It's not great value for the basic menu items that they offer. The restaurant was not busy but yet it was extremely noisy due to screaming kids in a nearby sitting/drinks area. It's unfortunate because they allow kids to run freely with very little supervision.

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38. D

    Dinearound

    New England

    11 reviews

    vip
    2.0

    11 reviews

    Dined on 31 December 2018

    overall2food1service5ambience4

    New Year’s Eve early dinner before a movie. Restaurant was empty. Waitress and hostess were welcoming. Food was pretty bad. Husband had hamburger served on soggy roll. I ordered chicken dish. Chicken was not cooked through and had to be sent back. Waitress was very apologetic. Chicken came back over cooked and dry. Limited menu and empty restaurant, the kitchen shouldn’t have had any issues with our order. We probably won’t not go back.

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39. DH

    DeniseH

    New England

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 2 December 2018

    overall2food5service1ambience4

    Appetizers and Dinner were very good. Service was aweful. Waited 10 minutes for 2 draft beers, resturaunt was not busy. I ordered a cocktail, waitress left table, never cleared dishes, never asked 3 other guests if they needed anything. Then my cocktail never came. Bartender finally walked over to apologize that she spaced was watching football game and chatting. Really? I would try it again because the food is very good and it's a cool-looking place.

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40. DW

    DouglasW

    New England

    69 reviews

    vip
    5.0

    69 reviews

    Dined on 25 November 2018

    overall5food5service5ambience5

    Stopped for a late evening dinner. Food was amazing and service was excellent.

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