Uncle Julio's - Loudoun
Uncle Julio’s menu also includes Tex-Mex classics such as tacos, enchiladas & tamales all with a selection of sauces made daily. Insider tip: order the tableside guacamole. It’s prepared for you at your table; if you like it spicy kick it up a notch with fresh chopped jalapenos.
Uncle Julio’s has a vast drink selection. Try our fresh margarita of the day, made to order with fresh fruit. If you prefer a frozen drink then the Swirl is definitely the perfect choice. The Swirl is frozen sangria & frozen margarita layered together dating back to 1987.
Food was ok, it was busy and our waiter was nice. The folks that actually served our food were annoyed and just dumping the food and running off as fast as they could. Also, I was given the wrong bill and overcharged by a dollar - not a big deal, but a business that values its customers should try and return money no matter how small
Travis was one of the best managers and totally understands the meaning of customer service. Jessia and Ryan, our servers were superb! Great experience
Why would a restaurant that serves the public go out of there way to have every tv on a political news channel. When I asked why they don’t choose some none political I was told if you don’t like it don’t come back.
We took our father in law out for a celebration dinner. The food was excellent and our server was great. The only issue is that we were 4 minutes late to our early dinner reservation (6 pm) to find out that our table was already given to someone else because of our late arrival (which I understand to a point, but it was 4 minutes).
Hello MichelleR, We apologize to hear that you did not have an exceptional experience this visit while being sat. Your feedback has been forwarded to our team who will ensure that the proper processes are followed through to create a memorable experience for our guests. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you, Uncle Julio's
Love Uncle Julio’s- always consistent and delicious, though a little pricey
There were lots of problems with our order- a hair in the enchilada, raw beef in the taco and fajita quesadillas with no veggies
Hello, We appreciate your time spent with us and apologize to hear that your experience this visit was less than outstanding. Your feedback has been sent to the appropriate parties who will further address the concerns mentioned. We hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's
great place. great food. great service. great price. you will not be disappointed!
First thing when we arrive they made us wait 30 min for our table even having a reservation... the answer after asking why we have to wait even having reservation it was they can hold a table if they have guest coming... so what’s the point of taking reservations if you don’t know how to accommodate your dining room... if you don’t have knowledge or how reservations works please do something about it there’s a big issue there.... Food was good as always, service? I would like to have a better experience, I’ve been there twice and I can tell waitresses looks like they don’t engage with the guest, or at east that was my experience the two times I’ve been there... I didn’t see any manager around the restaurant checking on tables to see if everything is good, it’s took almost like 15 min to get our server Tom our table, another 10-15 min to get our drinks, I get it was a little busy but communication is a plus to make your table feel your taking care of them.... we were there to celebrate my wife birthday as usual we ordered a chocolate piñata and we were hopping the server was supposed to sing her happy birthday or at least do something but it’s was just meh.... anyways food was in point, service meh.. hopefully the management can see this reviews and do something about it.
Hello TonyC, Thank you for providing this feedback regarding your reservation experience. We apologize to hear that we did not provide you with an outstanding experience and your review has been sent to our teams to further address. We do hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's
Love this restaurant. The best watermelon margaritas ever!
We’re regulars and love Uncle Julio’s but this visit wasn’t up to normal standards. They ran out of chips and the chicken was over cooked. But we still love this restaurant.
I've eaten at Uncle Julios for years. Food seemed a touch off. Husband woke up the next morning with a terrible headache which he blamed on the food. He is sensitive to preservatives and MSG (I doubt that was the issue but ...) Chicken texture wasn't quite right - onions were crazy strong.
The tortillas took 10 mins to come after our fajitas were delivered to the table. Leaving us to stare at our food getting cold and our guest wondering if he was supposed to let his food get cold and wait with us. My swirl was 90% sangria - never had that happen either.
Wish this location would do ribs but the quality isn't there at this location so I'd be disappointed.
The noise level is so loud that it makes conversation very difficult. Everyone is yelling because that’s the only way to be heard. It made the dinner unpleasant. It’s not a vibe average people like.
Hello, Your feedback is greatly appreciated, and we apologize that your experience was less than outstanding. We have forwarded your review to our teams and we hope to serve you in the future for an improved dining experience. Sincerely, Uncle Julio's
Our service was excellent!
This used to be one of my favorite places to eat at One Loudoun, but it took us almost an hour to get our food and another 30-45 minutes to get our bill. I am not sure if our waiter was new but he seemed very confused. And he did accidentally order our table an extra margarita, which he left with us, but then it showed up on our bill, even though we did not order it. Having worked in the service industry before, if it is your mistake, you do not charge the customer. But because it had already taken us so long to get the bill we went ahead and paid for it. Very disappointed in this location, will be our lat trip for a while 😏
Hello Pxedstqn, We apologize to hear about your experience as this is not the service standards expected. Our team appreciate the opportunity to improve with the feedback you have provided, your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's
Our server was great - but it seemed as though after we checked in the restaurant got very busy and we ended up having to wait quite a while to place our order. Again though, he was fantastic.
We arrived at 6:25 for a 6:30 reservation. At 6:50 when I asked how much longer we’d need to wait for a table, the host checked the system and without saying anything quickly seated us. It took about 40 minutes for 3 of the 4 meals to arrive, and another 5 for the 4th. Guests seated after us were served before us and left. I finally was able to flag down the waiter to get our check.
We regularly go to Uncle Julio’s as we like the food. Service is typically fair, with one or two exceptions where it was terrific, but I don’t think I’ll be going back for special occasions.
Hello Mrsradso, We appreciate your time spent with us and apologize to hear that your experience this visit was less than outstanding. Your feedback has been sent to the appropriate parties who will further address the concerns mentioned. We hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's
We had reservations for 7:30 and we arrived a couple minutes early. They were busy and gave me a pager while we waited for them to clear a table. At 7:45 I went back up to the hostess to ask about our table. I get they might not be ready right at 7:30, but it shouldn’t take another 15+ minutes to be seated. They asked if a high top was okay (I said it was), then they seated someone else and then us. The service once we were seated was really good, but my food (nachos) was cold when it arrived. I didn’t say anything but it wasn’t great cold. It was really loud in the restaurant (music), and my mother in law, who has hearing aids, couldn’t hear any of what we said. Overall it was an okay dinner, but when you spend close to $200, you want to be wowed.
The food and drinks are usually good and consistently prepared. The service is fast and efficient. Problem with this restaurant is that it is always so loud. It is difficult to converse with everyone at the table.
I would be nice to see a simpler menu with a reasonably priced (Less than $7.00) burrito rice and beans option.
Manager Travis saves this from a poor rating
Had to change my last review from awesome to jut OK and it would have been worse if not for Manager Travis who single handedly worked to correct his employees deficiencies .
I usually go to to the location in Reston and the employees here should be made to go for training.
Reservation through open table for 730 and 749 I had to go back to remind them we were waiting to our table and the hosts clearly had to clue and then shown to our table . Lots of empty tables infront of us and when folks pointed out they were seated . So much for computerized Systems
Once seated we had to catch FRANCISCO several times for requested most of which went unnoticed until we called Travis. Paper napkins hot Sauce and fajitas that they just forgot .
Guac large normally served table side and they just brought a cold plate out .
Honey chucked was ok but cold and as noted above they forgot the fajitas
Our tacos of shrimp and chicken served cold
My sons meal was good though or Guadalajara beef and brochettes
The dessert of cajeta was also very good.
I complemented Travis on my way out. And I did leave a big tip as it was Xmas Eve but the e Molloy Wes should share their tip with their Manager as he was the only one truly deserving of one..
Hello Zengo, We appreciate your time spent with us and apologize to hear that your experience this visit was less than outstanding. Your feedback has been sent to the appropriate parties who will further address the concerns mentioned. We hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's
Average food, slow service
Queso and Guacamole is very good. Good food and service. Good place to eat.
Our waitress was great.
Foo overall experience. Table was ready within 5 minutes upon our arrival. We were seated by the kitchen so the noise level was pretty loud. Service was very slow and the manger had to come help out. Overall food was good and value was worth it. The manager made up for the slow service.
Absolutely loved!!!! The Tuna I had was heavenly!!!
My daughter and I always enjoy Uncle Julio's, although it is a bit pricey for us. I did enjoy the shrimp dish I tried - something I haven't noticed on the menu before, with the shrimp served on a bed of squash with corn tortillas and jicama/mango slaw on the side. Since I'm allergic to wheat and watching my weight, it was both tasty and absolutely perfect for me. (I just skipped the tortillas altogether -- really didn't need them because there was plenty of food without them!)
Birthday dinner. Great food as usual and great service
AS usual the food was great but the table location was not. Mgr had closed down a large portion of the restaurant so tables were limited. I was a week night.
Great local favorite. We use Uncle Julio's for events, birthdays, and just fun nights out.
Food always served hot and fresh. Love their skinny margaritas, chips, salsa and guacamole. We usually share the shrimp camarones which are just enough for two.
Food never disappoints. It was a bit loud, but the atmosphere was good. Very friendly staff.
Excellent as always.
Unfortunately we no longer enjoy Uncle Julio's. Service was marginal. The food was okay - fajitas weren't sizzling. The music was too loud. We'll seek out other better mexican restaurants in the area.
Hello Leejay, Thank you for your review and we apologize to hear that the opportunity was missed to provide you with an experience that exceeded expectations. Your feedback is greatly valued, and this has been sent to our teams to further address. We hope for the chance to serve you for an improved experience that is 5-star and memorable in the future. Sincerely, Uncle Julio's
Normally I have great service every time I come here but this time the waitress was not great. She only came to our table a hand full of times and our drinks were mostly empty
We love uncle Julio’s but our experience at the one Loudoun location has caused us to not come back. We will travel to Gainesville or Fairfax corner next time. We had to wait 45 mins for our food and items were forgotten when it was delivered out. We watched while people who got seated 20-25 mins after us got their food before us. Very disappointed in this dining day
Hello CheataR, We apologize to hear about your experience as this is not the service standards expected. Our team appreciate the opportunity to improve with the feedback you have provided, and your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's
I’ve been to this restaurant many times. Unfortunately this place hasn’t changed. It’s pretty much just the same food it’s been for years now. I got the taco platter (1 chicken and 2 beef tacos). Nothing special. But to be fair, nothing on the menu is really fantastic. However, my parents love to go to this restaurant because it’s close to their condo. I guess if you want easy food with no frills with unlimited chips and salsa, this place is for you.
Hello, Thank you for spending your time with us and we do apologize for the experience had this visit. We are very sorry we didn't meet your expectations and your concerns will be addressed by our teams. We look forward to the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's
Very good overall but the tortilla soup could have been hotter.
Por que es excelente restraurantes y tienen un buen servicio al cliente
The only problems I ever have here is the service. The bartender didn't write down our order or maybe heard something else, but, we didnt get what we ordered. We kept the food that was ordered and it was delicious.