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Party Size
For 2
Date
Today
Time
7:00 PM

Ventana Grand Cafe

4.3
139 reviews
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£25 and under
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British
Top tags:
  • Special Occasions
  • Romance
  • Good for a Date
With its coveted AA Rosette, the Ventana Grand Café restaurant within The Cumberland Hotel is solid proof that Bournemouth is the South Coast’s hottest new hot spot. A chilled out bar and restaurant with a boudoir-ish interior inspired by the art deco building that houses it, the Ventana Grand Cafe is as stylish and Milan’s most fabulous café, as fashionable as anywhere you’re likely to find in the Big Apple and as much a place to be seen as any London club. International brasserie style dining is found throughout the daytime and in to the evening, accompanied by fine wines and cocktails, beers and even coffee from that purveyor of caffeine, Costa. Whether you choose to enjoy drinks and dinner to the sounds of a top local DJ inside, or take advantage of the stunning Miami style poolside deck, where during the summer weekends mean BBQs, you’ll enjoy absolutely blissful surroundings – urban glamour with all the laid back relaxation of a seaside resort location.
Dining Style
Casual Elegant
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Cuisines
British
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Hours of Operation
Monday - Thursday: 12pm - 9pm
Friday - Sunday: 12pm - 10pm
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Phone number
01202 556529
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Mateusz Nowatkowski
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Additional
Bar Dining, Bar/Lounge, Beer, Cafe, Fireplace, Full Bar, Happy Hour, High Tea, Non-Smoking, Outdoor dining , Outdoor Smoking Area, View, Wheelchair Access, Wine
What 139 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3  based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.0
value
Noise · Quiet
87% of people would recommend it to a friend
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  • 3
  • 2
  • 1
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OpenTable Diner (Cornwall)
5.0  Dined on 10 February 2018

I booked an Afternoon Tea as a special day with my friend. The service was exceptional! The Staff were very attentive and kind with our dietary requests even though the restaurant was very busy. We would highly recommend the Ventana Grand Cafe to our friends and family, and we will return.

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Shas (Berkshire)
5.0  Dined on 5 February 2018

We enjoyed an amazing evening meal at the Ventana, so much so that we ate there again on our second night's stay at The Cumberland Hotel . The choice and variety of food was excellent, with so many choices! The helpings are quite generous, and all cooked perfectly. Varied wine menu, with the choice of carafe's for two on many wines, which was ideal for us . The restaurant was busy but the service was quick and friendly. Babon the Maitre D' was superb in organizing every little detail with a courteous smile, and made sure that everyone was happy. The bar is large, comfortable and friendly. All decorated in an Art Decco style. Great atmosphere, and a most enjoyable experience.

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sumo (London)
4.0  Dined on 16 January 2018

As always great food presented well in lovely surroundings

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OpenTable Diner (Dorset)
5.0  Dined on 15 January 2018

This was a chance find when I did a google search . After reading the reviews and the fact that it seemed to be a reasonable cost base I booked the table .... We were both impressed with the entrance , gave you an idea that it was going to be a smart venue ... We weren’t disappointed , shame their weren’t a few more people dining there but we were shown our table and first impressions were very good .... I had the Chicken Pie and my lovely lady had the Dorset lamb dish, Meals were hot and important to me came on a hot plate .. food was really very nice , the Bonus was the 2 for 1 main meal offer .... Really a lovely place you won’t be disappointed

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OpenTable Diner (Dorset)
2.0  Dined on 15 January 2018

Staff were unattenative and clumsy. Service was very slow and I had to send my first meal choice back as it was completely dried out and must have been reheated from a previous day. The second choice of meal was good.

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OpenTable Diner (Cambridge)
4.0  Dined on 4 January 2018

Welcome a bit haphazard......no clear route from hotel to restaurant and no welcome, waited for a while for waiter to be free to welcome. Very loud 'thumpety thump' Muzak. Dark with strange blue lighting. All that said...the service was ok, the food was fine and the wine good.
Final price fine.....even better with a £20 discount for a reason I couldn't be certain of!

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OpenTable Diner (Dorset)
2.0  Dined on 27 December 2017

We came to celebrate our wedding 27/12/2017 @ 14:30, we looked at many venues and this looked the best and was booked as VIP with a table that we choose, the table wasn't available when we arrived at time booked and the service was painfully extremely slow and other customers was also complaining about the slow service. Was hoping to have enjoyed the experience but would have to advise others to think twice, looks amazing but the service was appalling.

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OpenTable Diner (Berkshire)
4.0  Dined on 9 November 2017

We visited for lunch to celebrate my sons graduation ,really lovely service and atmosphere ,although I wish the Christmas decorations weren't up in early November ,apart from that great food, definitely good value for money.

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OpenTable Diner (San Francisco)
5.0  Dined on 28 October 2017

great food,but no comeback on how food is. service good.

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OpenTable Diner (Dorset)
4.0  Dined on 27 October 2017

Again an excellent lunch with friends who were visiting for the first time. They were very impressed. The menu was imaginative and the food was very appetising and well presented.
Our dessert, chocolate and orange mousse was outstanding. Also the cheeseboard was greatly appreciated by the men.
The only negative was that a service charge was already on the bill when presented to us. We do not like this and are likely not to pay any service charge when this happens. Of course we would expect good service anyway!
All in all a great dining experience. THANK YOU

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OpenTable Diner (Dorset)
5.0  Dined on 24 October 2017

Another fantastic meal in the Ventana at The Cumberland Hotel. The food was amazing, the lemon and basil ice cream was intriguing and left me wanting more. The duck was cooked to perfection and the lamb dish that my husband had was the best lamb he had tasted. All of the staff were polite, courteous and knowledgeable about the dishes they were serving. Perfect ambiance for our anniversary meal. We will definitely be dining here again soon.

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DorsetBel (Dorset)
5.0  Dined on 6 October 2017

Fantastic in every way. Perfect setting, service, food and ambiance. Made to feel so welcome.

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Ela1n3 (Dorset)
5.0  Dined on 6 October 2017

It was my friend's 65th birthday. The service was impeccable and the food was delicious.
Would recommend as one of the best places in Bournemouth for a cream tea.

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Jilly (Dorset)
5.0  Dined on 5 October 2017

Lovely food, very good service, had a really great lunch

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OpenTable Diner (Oxford)
4.0  Dined on 27 September 2017

Enjoyable and creative menu, food of good quality well presented and in a timely manner. The service was appropriately attentive without being overbearing. An enjoyable evening living up to expectations.

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OpenTable Diner (Dorset)
5.0  Dined on 13 September 2017

This is an excellent winter restaurant with excellent food and good service

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OpenTable Diner (Hampshire)
2.0  Dined on 9 September 2017

This booking was for my mother's 90th birthday. She wanted something and somewhere special, but were extremely disappointed with both the venue and the food. They feel that they were overcharged and did not have a good experience. One starter was undercooked and served lukewarm - this was the first time my mother has ever sent food back. It is very disappointing that for such a special one-off occasion, they did not enjoy themselves.

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OpenTable Diner (Dorset)
1.0  Dined on 30 August 2017

Very very disappointed. Wasn't allowed to use hotel car park. Had to park two miles away. Chap on gate at rear of hotel rude and unhelpful. This was for my sons 21st and we had been looking forward to the experience. Food good but not value for money. Outside of hotel very dated.

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SaLa (Dorset)
4.0  Dined on 29 August 2017

Excellent service and food! A nice place to go for a special occasion, we had a lovely evening.

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OpenTable Diner (San Francisco)
5.0  Dined on 24 August 2017

Very good meal and which was on offer as a bonus. Staff were friendly and helpful

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