Ventana Grand Cafe

4.3
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217 reviews
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£25 and under
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British
With its coveted AA Rosette, the Ventana Grand Café restaurant within The Cumberland Hotel is solid proof that Bournemouth is the South Coast’s hottest new hot spot. A chilled out bar and restaurant with a boudoir-ish interior inspired by the art deco building that houses it, the Ventana Grand Cafe is as stylish and Milan’s most fabulous café, as fashionable as anywhere you’re likely to find in the Big Apple and as much a place to be seen as any London club. International brasserie style dining is found throughout the daytime and in to the evening, accompanied by fine wines and cocktails, beers and even coffee from that purveyor of caffeine, Costa. Whether you choose to enjoy drinks and dinner to the sounds of a top local DJ inside, or take advantage of the stunning Miami style poolside deck, where during the summer weekends mean BBQs, you’ll enjoy absolutely blissful surroundings – urban glamour with all the laid back relaxation of a seaside resort location.
What 217 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.4
ambience
4.1
value
Noise · Quiet
96% of people would recommend it to a friend
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KS
Dorset
2 reviews
Dined on 7 November 2019
Overall5food5service5ambience5

The atmosphere and decor were lovely, the staff slick and professional and the food excellent!

LE
Dorset
1 review
Dined on 10 October 2019
Overall5food5service5ambience3

Delicious food, lovely attentive staff, cannot fault the afternoon tea, definitely recommended. In fact have already recommended to friends and family, we'll be back.

N
1 review
Dined on 4 October 2019
Overall4food5service4ambience4

Excellent food! The lounge chairs were comfortable for conversation, although on the low side for eating. We had ample opportunity to make the most of this, as our food was a long time coming. This was probably because I had ordered a complex dish, pork cooked three ways; several other groups were served more quickly while we were chatting. When it came, the dish was very much worth waiting for: full of strong flavours and rich textures, including unusual and delicious vegetables. Even without a lot of carbs, the dish was very satisfying indeed. I cleared my plate, and what's more my wife did too, which is more unusual! (She had the chicken breast with citrus salad, see photo.) Manon and her team were very attentive. The cafe offers various discounts and we had not placed our order in the optimal way, but they were flexible enough to give us appropriate value on the final bill. I hope to return soon for another family occasion.

MD
1 review
Dined on 23 September 2019
Overall5food5service4ambience5

We booked for 3,but they had 2 written down no big deal though. Parking was a nightmare but just squeezed in. The food was really nice and we got the two mains for one deal. The lamb dish was very nice. Dessert was lovely as well. The setting and decor was lovely and relaxing. One waitress was lovely the other was a little bit miserable she didn’t seem to want to be there. Other than that a really nice place and would go again.

M
Buckinghamshire
9 reviews
Dined on 18 September 2019
Overall4food4service4ambience4

Excellent food. Service professional and courteous. Great atmosphere.

LM
London
34 reviews
Dined on 7 September 2019
Overall3food2service4ambience4

We'd eaten here before, and been impressed, but this time I was less convinced. The room is large and spacious, with typical hotel decor and a large seating area outside, which would be lovely in high summer.
The crispy duck with cress and beanshoots starter was good, but the salmon fishcakewas a disappointment. The flavour was fine, but there was no crunch to the coating and it was swimming in a so-so spinach and sorrel sauce.
For mains we had the pork three ways which, other than the parsnip puree, was a hit. The fish and chips were also good, and a finer dish than the name suggests. But the lemon ricotta and asparagus risotto was a let down. I was slightly concern the lemon might overpower the dish — but there was no fear of that, there was so little it was almost non-existant. The asparagus was equally sparse, if it hadn't been for the odd identifiable piece you would not have known it was there — either at the time of eating, or afterwards (if you know what I mean.) The texture was odd, more ricotta than risotto, and overall although the flavours were reasonably appetising they did not live up to the description on the menu.
The side salad we ordered came with dressing on the side, but as this consisted of a thick vinegar topped with an insipid looking oil which was impossible to mix in the small serving dish we were forced to decant some onto a plate so we could mix and pour it over the salad. The small bowl the salad was served in was stylish, but did not lend itself to tossing the leaves to dress them.
We passed on puddings, so can't comment.
The staff were attentive, without hovering and the wine list provided a reasonable selection by the glass.
Perhaps the chef was having an off day, or maybe we just made some poor choices, but overall it was OK rather than excellent

JD
Cornwall
1 review
Dined on 5 September 2019
Overall2food1service2ambience3

When I booked I was asked if it was special occasion I said Birthday, it also asked any special requests again i asked for window table. When we arrived nothing was mentioned about either comment so I feel it is a waste of time asking these questions. The staff were not rude but feel they need training in people skills as there was no interaction at all with the customer
The food was very average. We will not be returning which is a shame as the Hotel is very well decorated and furnished and in a fabulous position .

CH
Dorset
1 review
Dined on 2 September 2019
Overall5food5service5ambience5

The Ventana is always a pleasurable experience with excellent food and excellent service.

SW
Dorset
1 review
Dined on 19 August 2019
Overall1food1service1ambience1

Arrived and restaurant had no record of our booking so I showed them the confirmation email and they seated us. But, the people with us did not like the menu choices or prices so we left without ordering.

JB
Dorset
1 review
Dined on 13 August 2019
Overall5food5service5ambience5

An excellent, very comfortable dining experience with very good service. Perfect on a rainy day!

J
1 review
Dined on 12 August 2019
Overall4food5service3ambience3

I had booked an afternoon tea in advance online and also called the hotel to confirm. So I was not happy when we arrived in the restaurant to be told that they weren’t sure if we were having dinner or afternoon tea! We waited quite a long time for our food, almost half an hour, so not happy with the service. We both had different pots of tea which had been labelled incorrectly. We could not fault the food as it was delicious and plentiful.

There was not much ambiance as there was nobody else around us.

OT
Essex
1 review
Dined on 7 August 2019
Overall4food5service5ambience5

Offer you posted on this site Not available July - Sept ! ! However the meal we chose was very good.

RD
London
3 reviews
Dined on 5 August 2019
Overall4food3service4ambience4

The food was overall good but Yorkshire pudding was stone cold and hard.lamb was slightly over too. otherwise a great meal

F
2 reviews
Dined on 31 July 2019
Overall4food4service4ambience5

Good service and beautiful dining room. Lovely place to eat.
Service very good and efficient.
Food good.
A suggestion would be to vary the menu and perhaps not have as much choice.

A good evening had by all four of us.

SM
Orlando
2 reviews
Dined on 25 July 2019
Overall1food3service1ambience4

Sadly after many visits this was our last. Poor service. It took so long to get our food to us and they tried to say it was because it was so busy. The
restaurant wasnt even half full!

SM
Orlando
3 reviews
Dined on 12 July 2019
Overall5food5service5ambience5

Great lunch. I'd not been for a couple of years. It didn't disappoint. We really enjoyed it!

AM
Dorset
2 reviews
Dined on 2 July 2019
Overall5food5service5ambience4

Nice restaurant, gorgeous oysters and food. Staff were very good .

KB
Dorset
1 review
Dined on 30 June 2019
Overall5food5service5ambience5

This is out favourite restaurant ever , the food is outstanding with and excellent choice. The service is always excellent with a great atmosphere

A
Dorset
1 review
Dined on 22 June 2019
Overall5food5service5ambience5

Well what can I say. The staff the food were fantastic will be back when I visited Bournemouth again. Xxx

O
London
392 reviews
Dined on 31 May 2019
Overall4food4service4ambience4

Good deal on the menu with an unadvertised two for one on mains from Sunday evening until end of Friday lunch at 2pm. We both had duck which was exquisite. Could have come with slightly more vegetables but still good as was.

OT
Dorset
1 review
Dined on 30 May 2019
Overall3food3service3ambience4

Very disappointed with food and service, previously was really good.
The service was very slow and staff didn't seem to know what they were doing, busy talking to each other so hard to attract attention.
The food was also disappointing, my scallops were small and luke warm and my pork very dry and not enjoyable, my husband enjoyed his oysters and trio of fish but even that had shrunk in size since last visit.
When we arrived there was nice background music playing but even that stopped halfway through and never started up again.
Such a shame, we have always enjoyed our previous visits to Ventana.

RB
Dorset
1 review
Dined on 6 May 2019
Overall5food5service5ambience5

Great food and lovely service. Great location and free parking for restaurant users.

DC
Buckinghamshire
2 reviews
Dined on 5 May 2019
Overall5food5service5ambience5

Excellent food, Wonderful staff, fantastic art deco restaurant!!

PO
London
2 reviews
Dined on 22 April 2019
Overall5food5service5ambience5

Came here with my girlfriend over the Easter weekend . Good menu, friendly and attentive staff.
Food good as well as wine . Could not fault

B
Dorset
1 review
Dined on 13 April 2019
Overall5food5service4ambience4

Good food in lovely surrounds food excellent the only small problem was the noise and movement from the party going

AF
Dorset
1 review
Dined on 12 April 2019
Overall5food5service5ambience4

We dined before the Elvis theme night and arrived early. We were quickly shown to our table and our drinks order was taken quickly, although there was some small delay in the arrival of our drinks. Our waitress was friendly and helpful. The food was excellent.

H
1 review
Dined on 1 April 2019
Overall5food5service5ambience5

Food was excellent quality and value for money. Beautiful surroundings. Staff were friendly and very professional. I took my Mum for a birthday lunch and she loved it. We saw the cream teas and afternoon teas come out which looked amazing. Definitely will return. My parents are looking to go to one of their show evenings.

P
London
6 reviews
Dined on 23 March 2019
Overall5food5service5ambience5

Excellent food, presentation and service. Cannot be faulted.
Interesting menu.

SC
Dorset
1 review
Dined on 22 March 2019
Overall3food5service2ambience4

Food very good and staff friendly and helpful. However, service very slow. We arrived at 13.35 and left at 15.50.

CS
1 review
Dined on 19 March 2019
Overall5food5service5ambience5

The quality of the food and service was exceptional. My favourite place to dine when in Bournemouth.

IF
London
2 reviews
Dined on 3 March 2019
Overall4food4service4ambience4

Enjoyed a very good Sunday Lunch
Have often used the Ventana and, whenever we have introduced guests, they have always been very satisfied.

LF
Berkshire
1 review
Dined on 19 February 2019
Overall4food5service4ambience4

A really lovely meal for Valentine’s Day, gifted by Red Letter Days. Food cooked very well and it was delicious. Only thing I noticed was other tables were given palate cleansers and chocolates, which we were not! Only little things but would have really finished it off for us (and not made us feel left out!)

JF
1 review
Dined on 8 February 2019
Overall5food5service5ambience5

Absolutely stunning. The food was incredible and service was quick and efficient. The decor was tasteful and finished to a high standard.
Would highly recommend!

TE
London
2 reviews
Dined on 5 February 2019
Overall5food5service5ambience5

Gorgeous food in a very chic restaurant. Have been a few times and never been let down. Really recommend.

J
Dorset
4 reviews
Dined on 27 January 2019
Overall3food2service3ambience5

I was not impressed with my roast if the day, it was only like warm, so think maybe you should take this off the menu. Other food I have had has always been of a paletablebtemperature, although my friend has since told me that her food that she had the previous Monday was also only tepid. Not good recommendation

J
Dorset
4 reviews
Dined on 21 January 2019
Overall5food4service5ambience5

This restaurant is one of my favourites in the area, and being local to The Overcliff I visit on regular basis. I am just looking for an excuse to stay at the Cumberland Hotel.

OT
Dorset
1 review
Dined on 16 January 2019
Overall5food5service5ambience5

Both fixed and a la carte menus offered good choice at reasonable cost. The food, service and ambience were excellent.

W
Dorset
1 review
Dined on 15 January 2019
Overall4food5service5ambience4

Very quiet on that particular day
Friendly yet polite service,good food served unobtrusively and promptly Also checked we were happy with meals.
Overall good birthday treat for my granddaughter

J
Dorset
4 reviews
Dined on 24 November 2018
Overall4food4service5ambience5

Again a lovely meal with friends, it is now becoming an annual event, as well as the occasional visit throughout the year.

WT
Dorset
6 reviews
Dined on 11 November 2018
Overall5food4service5ambience5

A very pleasant experience with good attentive service. The food was delicious and enjoyed by all three of us at this Sunday Lunch. The cocktails before lunch were delicious.