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Ventana Grand Cafe, Bournemouth, Dorset

Ventana Grand Cafe

4.2
4.2
304 Reviews
£41 and over
British
  • Good for special occasions
  • Charming
  • Romantic
The Ventana Grand Café offers a menu created from fresh British ingredients locally sourced and prepared by our talented Head Chef. English Afternoon Tea is prepared daily and Sundays are special with the locals’ favourite traditional roasts available all day. Its Cocktail Bar is renowned for its opulent cocktails and extensive range of premium drinks. Ventana is also available for private dining and events.

Make a booking

2 people

19:00


Booked 2 times today

Additional information

  • Dining style
    Casual Elegant
  • Price
    £41 and over
  • Cuisines
    British
  • Hours of Operation
    Mon–Thu, Sun 12:30–20:30 Fri, Sat 12:30–21:30
  • Phone number
    01202 208612
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Smart Casual

What 304 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.2Service
  • 4.3Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Bournemouth

    Most Booked

304 Reviews
  1. OpenTable Diner

    Dorset

    1 review

    3.0

    1 review

    Dined on 9 July 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    Not the best fillet stake I have had. Portions were small. Had to ask for water which should have already been on the table.

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  2. OpenTable Diner

    London

    3 reviews

    3.0

    3 reviews

    Dined on 9 July 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    The wrong meal was served up and then it took another 30+ minutes to get a replaced served - very disappointing

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  3. OpenTable Diner

    Dorset

    4 reviews

    5.0

    4 reviews

    Dined on 5 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic service with great atmosphere, peaceful and relaxing. Food was perfect and well presented.

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  4. Danny

    London

    6 reviews

    2.0

    6 reviews

    Dined on 22 June 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    Thought the food was average. Service was ok. Wouldn’t eat here again.

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  5. JaniceC

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on 20 June 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very pleasant meal, peaceful elegant surrounding , good food and service.

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  6. OpenTable Diner

    Dorset

    1 review

    5.0

    1 review

    Dined on 22 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Decor and atmosphere is amazing. Our waiter was very friendly and helpful. The food was delicious, fish and chips followed by passion fruit and mango cheesecake and chocolate fondant. Would definitely recommend and will visit again.

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  7. OpenTable Diner

    Dorset

    1 review

    5.0

    1 review

    Dined on 16 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service and food were excellent in very nice surroundings with a nice atmosphere

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  8. OpenTable Diner

    Kent

    1 review

    2.0

    1 review

    Dined on 11 May 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    We were given 1 menu when the table next to us got to see both menus ( we were staying at the hotel) we asked if vegetables could be altered & were told they’d ask. Eventually the meal was delivered without a word said with the original vegetables ( only my friend wanted hers changed from rocket salad to peas, hardly difficult). No one came near us so we could ask. It wasn’t busy and only about 8 tables in use but although the table next to us was being given good service (later on guy on table pointed out he is friends with the manager) felt strongly that we were being ignored. Actual food was ok. Gin drink 🍷 instead of in usual gin glass was served in the straight kind of glass that you’d drink 🥤 a soft beverage in! We waited patiently for the bill, but apparently cleaning empty tables when plenty of clean empty tables around the cafe. I’ve had better service at McDonald’s than at this cafe so after waiting patiently we walked over to bar in next room & just as I was asking if anyway we could pay there the waitress finally came over to us. I p checked the bill and told her straight to remove the gratuity (which is automatically put on the bill) and completed payment with my friend full of disappointment for a meal I’d booked to finish a lovely day out. What was supposed to be a treat due to lack of choices, lack of service and average food when staying at 4 star hotel has made her decide we will not stay or eat there again and premier inn is better quality and price. I would never recommend as it wasn’t just the waitress who made us feel uncomfortable but the other hospitality staff who were serving as well. Only the bar staff and reception were up to standard being professional, polite and friendly.

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  9. OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on 30 April 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Was a date with my wife of 35 years and the evening was fantastic The steak meal and the other courses were amazing We will be frequent flyers at this Resturant after this experience

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  10. Taishelo

    Dorset

    1 review

    5.0

    1 review

    Dined on 22 April 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    A delightful meal. The restaurant was helpful providing plain scones when asked via email ahead of the reservation. Staff were friendly and courteous, and happy to help with requests. Food was generally excellent, although the toast for the amuse bouche was overly hard. A lovely selection of cakes.

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FAQs

Ventana Grand Cafe is rated 4.2 stars by 304 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 2 times today
Google Map for Ventana Grand Cafe

The Cumberland Hotel, East Overcliff Drive, Bournemouth, Dorset BH1 3AF

Additional information

  • Area
    Bournemouth
  • Hours of Operation
    Mon–Thu, Sun 12:30–20:30 Fri, Sat 12:30–21:30
  • Price
    £41 and over
  • Cuisines
    British
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    Street Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Happy Hour, High Tea, Indoor Fireplace, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Vegan, View, Wheelchair Access, Wine
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