Villa Napoletana

4.5
403 reviews
$30 and under
Italian
“The combination of exquisite food, superb service and excellent ambiance all create an experience you will never forget.” Since 1998, Villa Napoletana has offered the finest southern Italian cuisine, service and atmosphere to people who enjoy dining out. Villa Napoletana is committed to selecting only the freshest ingredients available. To them it is a constant culinary challenge to bring customers the finest food that can be provided. They look forward to serving their customers with innovative specials and they pay particular attention to details.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 403 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.6
service
4.1
ambience
4.4
value
Noise · Moderate
95% of people would recommend it to a friend
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OT
OpenTable Diner
New England
1 review
Dined a day ago
Overall5food5service5ambience5

It was a wonderful outing. My one complaint is that the food took a little longer than normal to come out for a place that wasn’t overly crowded. But the food was wonderful, the server was one of the best I ever had, and even with the small wait, I WILL DEFINITELY be back!!

MR
MercedesR
1 review
Dined on 17 June 2021
Overall5food5service5ambience5

Best Italian food in Western mass. Very comfortable, friendly staff, the owner is great! Definitely a restaurant I will be going to for all celebrations and just to have a great meal.

OT
OpenTable Diner
New England
1 review
Dined on 6 June 2021
Overall3food5service3ambience3

It was our first time there, I thought it would be nice to sit outside so we choose the courtyard, chairs were too low to the table. Tables were also too small.Waitress was struggling with were to go with everything.My wife was more than pleased with her food. I on the other hand was not .The veal chop was fatty, the mushroom gravy was awesome, no mashed potatoes to go with it, I was offered veggies or pasta, the pasta sauce was so salty I couldn't eat it. Waitress was new and didn't offer us a special that was offered us Sunday night. I hate writing bad reviews but in this case hopefully we all can learn a lesson. I will be giving them another try. I'm gonna eat inside, I'm not gonna order the pasta. The other meals on the menu were very interesting. Overall I give it a 3

SG
SusanG
1 review
Dined on 1 June 2021
Overall4food4service4ambience4

It was our first visit. The food was delicious but definitely a noisy atmosphere.

The only observations was regarding cleanliness. The plastic shield setup up per Covid restrictions was soiled and unappealing for a restaurant setting.

OT
OpenTable Diner
1 review
Dined on 22 May 2021
Overall5food5service5ambience5

Great food! Great service !

OT
OpenTable Diner
New England
2 reviews
Dined on 20 May 2021
Overall5food5service5ambience3

My friend and I have dined at VN on several occasions and we have always been pleased. Last night was no exception. The food was terrific. The server, Hannah, was attentive and personable. While we were happy to have a table outside, it was inevitable that city noises would occur. Not too bad, but the space is so large, it wouldn’t be a bad idea to put some sound and visual barriers around the perimeter. Even with pandemic restrictions easing up, people still want to sit outside, especially for the next few months.
Beautiful espresso martini created by Carlos.

JF
JudithF
1 review
Dined on 20 May 2021
Overall5food5service5ambience5

The service was fantastic! Our food was absolutely excellent: Tenderloin prepared as requested and the linguine with clam sauce was outstanding. We've been coming to
Villa for quite a while now and highly recommend the restaurant.

VG
VincentG
New England
1 review
Dined on 18 May 2021
Overall5food5service5ambience5

Everything was fine, no complaints at all. I would highly recommend the place.

J
Joyce
New York Area
8 reviews
Dined on 16 May 2021
Overall5food5service5ambience5

The brunch is always nice. Food is delish. We especially want to give a shout out to the person that prepares the omelettes, waffles etc. She is always pleasant and accommodating. The waitresses complete the dining experience.

KW
KWGoff
New York Area
13 reviews
Dined on 14 May 2021
Overall5food5service5ambience4

We stumbled upon this restaurant and found a gem. The people were friendly, the service was spot on, the food was perfect and live music was a great return to “normal”. Thanks for a great dinner.

OT
OpenTable Diner
New England
1 review
Dined on 9 May 2021
Overall1food1service1ambience1

Arrived at 7pm for Mother’s Day reservation, nobody was at the desk helping anybody. Manager came out with a host to talk to a customer who had been waiting an hour with a reservation. So we left, not a great Mother’s Day.

TD
TomD
New England
1 review
Dined on 4 May 2021
Overall5food5service5ambience5

Well once again we had a tremendous time at Villa Napoletana. The clam chowder was possibly the best I have ever had. All our meals were, once again, outstanding. In fact whether we drake it or ate it, it was simply an awesome experience. Our waiter Zack was highly professional along with the entire staff. Villa Napoletana is simply the best place to dine in the area. The atmosphere is perfect for any occasion. My favorite place to dine with ease and relaxation. Please pass on our thanks to all. See you again. Soon!!!!

M
Mermaid5
New England
1 review
Dined on 2 May 2021
Overall1food1service1ambience2

Flow for brunch is terrible. Line blocks front door. Line moves really slow. Wasn’t offered all the food. Waffle was fine but eggs runny, meat dry and desserts awful.

OT
OpenTable Diner
New York Area
4 reviews
Dined on 1 May 2021
Overall5food5service5ambience5

Food was amazing our waitress was very friendly and attentive. The fried mozzarella was awesome.

L
Local
New England
4 reviews
Dined on 30 April 2021
Overall5food4service5ambience3

After multiple visits, it’s been consistently great. Food is delicious and the staff excellent. This time, I took off a star because you don’t leave the tail on a francaise shrimp. It’s hidden Embarrassed to spit it into a napkin.
Place was busy, staff attentive, evening entertainment spot on. Cocktails as well. Don’t hesitate to go.

SA
StevenA
New England
1 review
Dined on 27 April 2021
Overall5food5service3ambience5

This Restaurant is a Hidden Gem in East Longmeadow. The food is nothing, short of phenomenal. Everything is made to order. The Wine here is very good. If, you do go dine here, ask for Crystal to be your Server. Highly recommend going to here to dine.

m
millsylmm
New York Area
6 reviews
Dined on 17 April 2021
Overall4food4service5ambience4

Everything was very good.... noise level super high, had trouble hearing others at end of table or the server

PD
PatD
New England
8 reviews
Dined on 17 April 2021
Overall5food4service5ambience4

We had a very nice meal and all around dining experience at Villa Napoletana
Saturday night. We will definitely eat there again.

KM
KevinM
New England
12 reviews
Dined on 13 April 2021
Overall4food4service4ambience3

Excellent food for the price. Very friendly staff.

OT
OpenTable Diner
New England
2 reviews
Dined on 9 April 2021
Overall5food5service5ambience4

The food is excellent. Servers are nice. The valet went and got me a mask when I forgot to bring one. Much appreciated. Gotta love when people go out of their way. I would definitely recommend this place if you like Italian food.

Y
Yum01
New England
1 review
Dined on 4 April 2021
Overall3food3service5ambience2

Brunch was delicious but the flow of traffic for the food areas made it really difficult to move around. We had to stand in line for a while for waffles (which we didn't want) just to get to the food that was past the waffles. Again, no complaints about the food at all - they just need to remap where the put a few of the food stations. The staff were super friendly and helpful.

OT
OpenTable Diner
New England
7 reviews
Dined on 3 April 2021
Overall5food5service5ambience5

Our Saturday night dinner, with my grandparents, was delicious! Live music was starting in the bar as we left, around 7 PM. Our server was very knowledgeable and helped tailor our entrees to what we were looking for, if not listed on the menu. This restaurant would be great for any occasion! This was to celebrate Easter one night early. They also have a Sunday brunch!

OT
OpenTable Diner
New England
1 review
Dined on 20 March 2021
Overall4food5service5ambience4

Great food and dining. Can’t wait for Covid to be over so they go back to regular seating.

CF
ClarkF
New England
1 review
Dined on 19 March 2021
Overall5food5service4ambience4

Food was great. Server was excellent. Great place to eat

R
Rupert
New England
24 reviews
Dined on 17 March 2021
Overall5food5service5ambience4

Can't blame them for the less than perfect ambiance rating. Blame it on the Plexiglas screens dictated as a response to covid!

DL
DonnaL
New England
1 review
Dined on 13 March 2021
Overall5food5service5ambience5

Always a nice, friendly dining experience. Wait staff are great!

L
Lawrence
New England
2 reviews
Dined on 13 March 2021
Overall4food4service5ambience3

Everything was very good, the service and food were excellent.

CB
CharlesB
New England
2 reviews
Dined on 9 March 2021
Overall5food5service5ambience5

Excellent quality and service. They do a great job all the way around

S
Sandy
New England
3 reviews
Dined on 28 February 2021
Overall5food5service5ambience5

Perfect service and food

C
Charlotte38
New York Area
1 review
Dined on 20 February 2021
Overall5food5service5ambience5

Even though parking was difficult we used the valet service and food and service was exceptional!

m
marilynm
1 review
Dined on 14 February 2021
Overall5food5service5ambience5

Everything was wonderful. Love going to brunch and dinner. Boyfriend was very happy with my surprise

OT
OpenTable Diner
New England
1 review
Dined on 13 February 2021
Overall5food5service5ambience5

Good food, great service

OT
OpenTable Diner
New England
3 reviews
Dined on 5 February 2021
Overall5food5service5ambience4

Our server was charming, outgoing, and fast.

OT
OpenTable Diner
1 review
Dined on 30 January 2021
Overall4food5service5ambience4

Amazing had a great time me & my friends

M
Mmmm
1 review
Dined on 30 January 2021
Overall4food5service2ambience3

Service was so slow. I think we had a new girl who was all over the place. Get ride of the plexi glass jail. Thanks

JB
JenniferB
Orlando
1 review
Dined on 28 January 2021
Overall5food5service5ambience5

We went to Villa for my 50th birthday and couldn’t have had a better experience. Our waitress Christine was amazing!! I can’t recommend Villa enough! We had a wonderful time!!

k
katek
1 review
Dined on 15 January 2021
Overall5food5service5ambience5

Last minute we decided to go to Villa Napoletana- and we were glad we did. The service and food was outstanding. We felt safe and well cared for. Highly recommend!!

D
Donald
New England
19 reviews
Dined on 5 January 2021
Overall5food5service5ambience5

Been here many times-always excellent food and service. Jason did a fine job taking care of us. Made for a pleasant night.

W
Winkler
1 review
Dined on 31 December 2020
Overall5food5service5ambience5

Excellent service and a delicious meal. Would recommend.

OT
OpenTable Diner
Chicago
3 reviews
Dined on 18 December 2020
Overall5food5service5ambience4

Excellent food with good social distancing practices. Tessa, our server was awesome.

FAQs

Villa Napoletana does offer delivery in partnership with Uber Eats. Villa Napoletana also offers takeaway which you can order by calling the restaurant at (413) 732-9300.

Villa Napoletana is rated 4.5 stars by 403 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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