Tucked away but very welcoming. Good value with 50% off food deal. Excellent service but ambience slightly lacking as it was quiet
Ambience in the Bistro is good. As expected prices are on the high side but our wine by the glass was excellent as was the tapas. They fell down on the steak - not entirely their fault as it seems Westminster council requires all steak to be well done. However, it was a thin and small piece of (I think) rump that looked lost on the plate, with gristle on a third of it. Given the council restrictions I'm surprised they have steak on the menu at all; but if they're going to, given its going to be served brown throughout they should ensure they're serving up the best. Recommended for tapas only.
Reservation couldn´t be found by the waiter/responsible. Hence no table was reserved. Service average, failing our expectations.
Loved this bistro in the hotel where I'm staying. Food is wonderful ... home made fabulous soup - how I'm getting my vegetables, wonderful Caesar salad!!!, great fish and amazing Gluten free dinner rolls! Was so nice to come here where it is relatively quiet, attractive and out of all the hustle and bustle of London!
A find. A quiet and private venue in an area where most restaurants are crowded at lunchtime. Good quality food and excellent service.
As Chiswick residents, my friends and I had heard that Foxlows had opened so wanted to try it out. The waitress we had was very attentive (sometimes slightly too attentive and chatty) and knowledgable about things on the menu. The food was delicious but far more that I could eat! The only slightly negative thing was the noise...it was very busy and we had to concentrate to hear each other speak. It didn't spoil the evening though!
Very quiet and civilised venue for a meeting where some friends wanted to talk which worked really well. Service was very good, allowing us to order a range of different and flexibly, so starters, or mains or even nothing. Obviously this is an exclusive area, however, it was just really expensive for what it was.
Restaurant was closed, so only Bistro available.
One waiter to clean,take orders,serve and prepare cocktails....really too short!
And by the way, not what is expected with regards to food safety and quality of the meal.
Disappointed and upset!
Have met better by the recent past and at the same location.
Christmas is not an excuse for delivering poor service.
While this isn't the Michelin starred restaurant at this hotel, the chef supposedly oversees both kitchens & menus. That would be difficult to tell, given our experience. The sauces we had were all good - my son's peppercorn sauce for his steak very good - but the rest of the meal was rather, well, routine at best. There are other places you can spend the same money and get a better meal, I'd suggesting looking in to those.
We love this place for late night suppers when we come into London from Cambridge for concerts. It is such a nice way to end the evening. We were disappointed on Saturday the 13th, however, when we were not given our favourite round window seat even though we had booked well in advance and had requested it.
The ambience is beautifully plush and even the restrooms are pleasantly decadent. The food is very simple and somewhat lacking in the wow factor, but perfectly enjoyable if one is not looking for a Michelin star experience. Staff are lovely.
The menu is small but extremely good. The most impressive thing is the price. Booking with OpenTable you have 50% off, so with 2 courses and a glass of wine I spent £20, totally outstanding for the location.
Perfect attention to your stay by the staff and general ambiance. Ideal for a work day in London, when meeting business partner
I took 6 people to William's Bar and Bistro. We were shown a poor table, right next to swing doors at the entrance. 35 minutes passed before our first drinks arrived and even then the waitress messed up the order? The service was terrible, rude, uncaring and arrogant in the way we were served. The worst service we have ever experienced in London to date. To cap off the evening, we had ordered a rather expensive bottle of wine to accompany the main course - This was tipped all over the table in an attempt to pour from a decanter, with little apology or reaction.
Hopefully, this was a one off bad experience, because if this was a normal experience, then I truly worry for them.
Please exercise severe caution is deciding to dine here, not good
You can look down the street, interesting!
A bit of a fan of afternoon tea, I wanted somewhere to take my Mum for Mother's Day. While some of the more obvious choices in London are far grander, I knew they would be rammed, probably with strict 2 hour turn-arounds, which isn't what I wanted. Instead, at St James' we had a leisurely 3 hour tea, with the only welcome interruptions being the offer of more tea or coffee. It's largely a serve yourself, rather than silver service, this allows for a more intimate, informal experience, while the scones, clotted cream and home-made strawberry jam, with whole strawberries, are second to none in London. The art deco surroundings are elegant and the service from the door to table and back again is warm and welcoming. Highly recommend!
we had expected a diner experience in a relaxed atmosphere. the atmosphere was nice but the diner menu is small and what was disappointing was the quality of the food. it was not up to the standard of the hotel (would i be a gault millau tester i would not give more then 11 points) which is 5 star although the rooms are small in comparison to international comparisons.
the presentation of the breakfast and the afternoon tea, however, has been very good and the quality up to the standard i expected.
the price of wines is exaggerated which is the case in mayfair restaurants in general.
Cocktails took long time to arrive. The waiter finally explained that they had run out of mango juice.
We ordered boiled potatoes with the main course which didn't arrive and we had to ask the waiter to take the plates away to keep the plates warm.
We felt that for the price the food should have been better.
We were a group of 8 Norwegians visiting London in mid November, and were looking for a lunch restaurant close to Buckingham Palace. The restaurant was closed Sundays, but they could treat us in the Bistro. We decided to book, and had a very memorable lunch in this inviting and intimate Bistro, in a warm, yellow ambience with learther seats. We chose our meal from the Bistros a la carte menue, personally I loved the scallop salad, and we chose a very affordable Valpollicello red wine to go with it. The service was exellent, not one glass was empty before our waiter filled it up again, and we had a great time. Absolutely recommendable....!!
William's bar is cramped & lacks any nooks to hide oneself away. The space lends itself to a quick drink or light meal. The service is excellent & very much the best part of this establishment. The bar was busy when I visited in early evening. It is a pleasant place for a quick drink or a light meal but is not cheap or as interesting a venue as many of its neighbours.