Woodcliff Hotel & Spa - Horizons Restaurant

4.4
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340 reviews
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$31 to $50
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American
Top tags:
  • Scenic View
  • Special Occasions
  • Worth the Drive
Dining at this Rochester Restaurant is a unique experience. At Horizons Restaurant, our guests enjoy beautiful views and creative cusine. Located at Woodcliff Hotel and Spa, Horizons Restaurant has been a favorite Rochester NY restaurant for nearly two decades. Our tradition of excellent wines and great food in an elegant, yet relaxed atmosphere keeps our guests returning to this great Rochester Restaurant. Enjoy breakfast, lunch and dinner or Horizons" fabulous Sunday Brunch where every table commands a spectacular view!

Special Offers

1,000-Point Tables

See availability for 1,000 point tables

Fri - Sat 8:15PM - 9:45PM

What 340 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.5
ambience
4.0
value
Noise · Quiet
88% of people would recommend it to a friend
5
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TS
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

entire staff was excellent. Band was great , atmosphere was relaxing.

EG
Los Angeles
12 reviews
Dined on 11 September 2019
Overall 1food 5service 1ambience 2

There was no valet parking. The drinks took 20 minutes and the waitress had no clue if they had non-alcoholic beverages for my business guest. When it came time to order our waitress said, “what can I grab for ya?” It was a second class experience at first-class prices.

My complaint to the Food & Beverage manager took 28 hours for a response (he was in, just non-responsive) and he never apologized.

Oy!

SP
New York Area
1 review
Dined on 8 September 2019
Overall 3food 4service 2ambience 5

sadly. the first person we were greeted by told us we would have to wait that all the tables were dirty. Thereafter she basically ignored us. In what fine restaurant does the "greeter" talk like that. She seated two people before us and again, told us she would clean one of the "dirty tables" for us. I told her that I had made a reservation and that I had put in a special request as it was both my daughter and my son-in-laws birthdays. It took quite a while for a server to ask if we wanted coffee or water and quite a bit longer before it arrived. The service was less than adequate...coffee refill was very slow and I had to ask for cream. All in all, I was embarrassed to treat my son-in-law and daughter to "breakfast" here. I won't make the same mistake again

OT
New York Area
164 reviews
Dined on 8 September 2019
Overall 3food 3service 3ambience 4

Great buffet

OT
New York Area
164 reviews
Dined on 7 September 2019
Overall 4food 4service 4ambience 4

Great food!

BW
1 review
Dined on 4 September 2019
Overall 4food 4service 5ambience 5

We went for special 0cassion on a Tuesday evening. It was near empty. We were treated great. Food was very good but a bit pricey.

OT
Philadelphia
1 review
Dined on 2 September 2019
Overall 5food 5service 5ambience 5

Birthday dinner. Excellent.

B
New York Area
10 reviews
Dined on 1 September 2019
Overall 4food 4service 4ambience 4

Lovely evening

OT
New York Area
1 review
Dined on 29 August 2019
Overall 5food 4service 5ambience 4

Very good experience, the staff were friendly and professional. The food was amazing. The only problem was that some how Open Table failed to actually make the reservation but the manager found us a table.

LB
1 review
Dined on 27 August 2019
Overall 4food 5service 5ambience 4

The good and service were excellent. My only issue was the post/column we were seated by was stained withnsplatters of good and/or drinks. It made the area seem unclean. But, again, our server was great and the good was fantastic.

D
New York Area
14 reviews
Dined on 24 August 2019
Overall 4food 5service 4ambience 5

Service was slow NOT as a result of our waitress. Several other large parties were there at same time and I think kitchen was backed up. Waitress was very friendly.

J
New York Area
1 review
Dined on 24 August 2019
Overall 5food 5service 5ambience 5

From the moment we arrived, the hostess was friendly and personable. We had reservations for our Anniversary dinner. Our server was pretty new, but she was enthusiastic, very professional, and found answers to the questions she didn't know. There were several large celebrations going on yet the noise level remained easy to talk to one another. Our dinner was superb, a 10+ We received a complimentary glass of ice wine after dinner, in celebration of our Anniversary - a very nice touch. I would highly recommend having a special dinner here. The ambiance is lovely, and the sunset was perfect.

BP
1 review
Dined on 17 August 2019
Overall 5food 5service 5ambience 5

Beautiful sunset view, great service, tasty food and great drinks. The live music was a very nice touch

OT
New York Area
2 reviews
Dined on 16 August 2019
Overall 5food 5service 5ambience 5

A week after 50th anniversary

F
Toronto
4 reviews
Dined on 13 August 2019
Overall 3food 3service 1ambience 1

Dated bad waiter too stuffy

MM
Miami
1 review
Dined on 8 August 2019
Overall 5food 5service 5ambience 5

Service was outstanding. Jason is so pleasant and seems genuinely happy to be where he is. That makes for a nice atmosphere. Everyone was very sweet, always checking on us to be sure we were enjoying ourselves. Spectacular view with a beautiful sunset. What more could I ask for on my birthday!

SB
1 review
Dined on 4 August 2019
Overall 5food 4service 5ambience 5

I hadn't been to Woodcliff in many years,but it was my first thought to visit upon the occasion of my 81st Birthday and my son and daughter-in-law's 29th Anniversary. I did not regret it at all, from the lovely approach to the site, through an excellent meal enjoyed by all (I had all the specials : Mushroom Baklava, Lobster Bisque, Cowboy Steak, Tart) The service, directed by Daniel, was super. A memorable evening, even without music. And ending with a perfect view of a magnificent sunset. We'll be back!

p
Las Vegas
36 reviews
Dined on 27 July 2019
Overall 5food 5service 5ambience 5

Everything was great and we can’t wait to come back!

OT
1 review
Dined on 19 July 2019
Overall 4food 3service 5ambience 4

Food was mediocre for the price and hype. Waitress Ali was an absolute doll I loved her so much.

OT
Indiana
1 review
Dined on 16 July 2019
Overall 5food 4service 4ambience 5

Great Great Great Great

JM
1 review
Dined on 3 June 2019
Overall 5food 4service 4ambience 5

Birthday celebration went very well-- window table, large ($14.95) cake portion available, good service,
very good food. Horiazons is our #1 destination for special occasions.

LC
1 review
Dined on 3 June 2019
Overall 3food 3service 4ambience 4

The soups were delicious (lobster bisque and mushroom), very enjoyable. We also ordered a turkey club and found it to be way too big and nearly impossible to figure out how to eat. I would not order it again.

The restaurant is very nice though not my taste in decorating (I prefer cozy).

I would have liked to see more Finger Lakes wines on the wine list.

Our server was very patient with us as we were in no hurry to order and eat (celebrating a birthday).

R
New York Area
1 review
Dined on 25 May 2019
Overall 5food 5service 5ambience 5

Horizons offered a beautiful view, beautiful live music, and beautifully presented food that was delicious!!!

GH
18 reviews
Dined on 24 May 2019
Overall 2food 2service 3ambience 3

The menu has changed, the cheese bread is gone. For the price point, there are much better restaurants in ROC. Food was mediocre at best. So disappointed, we use to really like this restaurant.

OT
1 review
Dined on 18 May 2019
Overall 3food 4service 5ambience 3

Not busy and yet they seated tables in close proximity to one another. Chairs are uncomfortable and not suitable for dining. While good and service were good, it was not worth the very hefty price tag.

B
New York Area
11 reviews
Dined on 12 May 2019
Overall 4food 4service 4ambience 4

Lovely dining experience good service,food very good and well presented

OT
New York Area
3 reviews
Dined on 11 May 2019
Overall 3food 4service 3ambience 4

We were a party of 4 celebrating a college graduation. The OpenTable reservation was our second time eating at Horizons within 24 hours. The first time was unscheduled and there was only one server for the entire dining room. However, the service was excellent as was the food. Our scheduled reservation on the following night presented a different experience. We asked for the same server and was told that was not possible. The server assigned left much to be desired. There is no way that the previous night could have been handled by this server. The server was respectful, personable, but not skillful in serving or knowledgeable in the presentation of expensive wines. Our party was seated on time except for one who arrived about 10 minutes later. In that time, we ordered sparkling water and a wine spectator highly rated wine. The wine was not decanted. The cork was dry with the exception of about 1/8 inch at the bottom. No red wine glasses were brought to the table. The server never poured wine after the first time. Our first course arrived fairly quickly. Our main course took an abnormally long time with no explanation given. The restaurant was not filled considering it was a Saturday night. We knew the hotel had catering events that evening, but that should not have affected the efficiency of the hotel restaurant. The food was excellent. The service Friday was excellent. The service Saturday was mediocre. If a restaurant intends to serve a wine of exceptional quality, it should ensure that all staff knows how it should be served. A $175.00 bottle of wine was just left on the table like a bottle of water. If it had been an Opus One bottle at twice the price, then some complaints at the time would have been voiced. Unfortunately, most of these issues were all related to the server. The server did not appear to be a novice.

BS
New York Area
2 reviews
Dined on 10 May 2019
Overall 4food 5service 5ambience 5

Our food, view, ambiance was great. Our waitress was snappy and rude.

AF
1 review
Dined on 16 April 2019
Overall 5food 5service 5ambience 5

Loved it ,we would do it again in a heart beat. The staff was welcoming and attentive . The Food was wonderful . The atmosphere was elagent and romantic .

PT
Columbus
6 reviews
Dined on 12 April 2019
Overall 5food 5service 5ambience 5

Very nice atmosphere. Food was delicious and service was friendly and attentive. Sunset was amazing.

MG
New York Area
1 review
Dined on 30 March 2019
Overall 5food 5service 5ambience 5

Good food- great wine list and enjoyed the band playing. Our waiter was great and everyone checking in on our meal was nice as well

IG
1 review
Dined on 17 March 2019
Overall 1food 1service 1ambience 5

I booked online for the first time for a special occasion. I have been to the brunch countless times and assumed I was booking for brunch for six people. Unfortunately for us, it was for the breakfast buffet. This wasn’t clear online. When we arrived I found out that we were not going to be there for the brunch, but for the breakfast buffet instead. HUGE disappointment for all of us, esoecially my daughter, whose birthday we were celebrating. It wouldn’t have been so bad if the food was good. However, as amazing as he brunch fare is, that is how mediocre the breakfast food is. I have had better freebreakfast buffets at Holiday Inn Express. The food was stale and congealed, they ran out of things without replenishing, (including fruit, bacon, danishes, plates.) The quality was poor at best. I had to keep apologizing to everyone. It was very expensive for the sub par quality. The worst part was when we were leaving and seeing the great food set up for the brunch buffet. Again, huge disappointment. I would NOT recommend the breakfast buffet at all. I wish I could get my money back. It was a rip off.

JB
1 review
Dined on 5 March 2019
Overall 5food 5service 5ambience 5

hostess was fantastic as was the food and waiter atmosphere just a real fine establishment I defiantly will return

a
Chicago
6 reviews
Dined on 2 March 2019
Overall 5food 5service 5ambience 5

I don tknow why we do not go here more.
The menu was solid, the service was great and the atmosphere was outstanding.

OT
Tampa
6 reviews
Dined on 14 February 2019
Overall 4food 4service 4ambience 5

Valentines Day

C
Las Vegas
25 reviews
Dined on 10 February 2019
Overall 3food 4service 5ambience 4

The service was great and friendly. However when we checked in at the host stand the gentleman greeting us was less than welcoming. In addition basically dismissed my reservation and I haven’t received my Open Table points. Received a courtesy call beforehand to make sure I understood their brunch didn’t start until late morning. Delicious food and an enjoyable time overall.

BR
1 review
Dined on 1 February 2019
Overall 5food 5service 5ambience 5

Quiet and comfortable with a lovely view. Waiter was very helpful in selecting wine. Plenty of time allowed to order. Salad and bread served promptly. Had plenty of time to finish salad before main course was served. Meal was delicious. This was our second time comming here and received the same great service and meal both times.

HG
1 review
Dined on 1 February 2019
Overall 4food 4service 3ambience 4

Yes, but service (while nice and courteous) is very slow.

DG
1 review
Dined on 26 January 2019
Overall 5food 5service 5ambience 5

Diner was wonderful. Our waiter Marco was outstanding. I would highly recommend Woodcliff. All the staff was very attentive.

EM
1 review
Dined on 26 January 2019
Overall 5food 5service 5ambience 5

Great place will go there again. The staff are wonderful and so is the food.

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