Pre-Theatre Menu: 2 courses with prosecco £28
From a set menu. Subject to availability. Cancellation 24 hours prior.
Terms and Conditions: Maximum of 9 diners. Includes VAT, excludes service.
Valid For: 2 - 9 people
Starts: 27 January 2020
Ends: 31 March 2020
Availability: Daily 12:00-19:00
Food good. Service awful. Moody, up itself. Also needs a re-furb.
Such wonderful attentive and respectful service. Fantastic food. The best Chinese in London. A must go to if you love food, great service and friendly and sophisticated atmosphere.
This quite pricey for dumplings, but the food is delicious.
Fast service, had to send back the chilli squid which was not very chilli and didn’t taste fresh....rest of meal was good.
Delicious Food, Yauatcha has served delicious consistently for 15 years. Just lovely. One of my favourite placed for delicious Chinese food.
As you can see I am a regular customer and one of the first ambassadors of Yauatcha. This time everything was very disappointing. Lately, I have noticed a downgrade in both food quality and service. Also the previous time I felt let down, but I thought it was the rare bad night. Unfortunately, it got worst this time. I hope they do something to put it right very quickly. Such a shame because it has been always my favorite restaurant in London
+39 335 5450192
I wasn’t aware that they would take 50£ per person prepayment for a set valentine menu charge. Set menu was an option and we didn’t request for it at booking or any other time. We didn’t eat the full amount and they let us take away pastries using the balance amount of about 50£. I thought it was rude to charge us the set menu pricing upon booking.
Dim sum are fantastic- main course less good. If I only had the dim sum it would be a 5 for the food
We ordered the set menu
An hour later we received our first course because our server had forgotten to put through our order to start with!
We were then very rushed to get through the set menu in time for our theatre booking!
For this privilege we were charged £23 just for service even though we basically didn’t receive any!!!
Food is great but the continuous bombardment of ominous electronic ambient music, feels a little awkward when you’re just trying to wash down a dumpling with some cocktails, no need for the sci-fi addition. Cocktails were OK, if you go off menu then its pretty standard, almost low quality. Was pretty hard to find a table for a Saturday afternoon yet somehow the place was literally empty throughout the entire time we were there. Otherwise its a good dumpling experience.
The music is too loud, we had to speak loudly in order to be heard. Because everyone had to speak loudly, the restaurant was too noisy. I would not go again.
I don’t normally leave reviews but this place actually shocked me. After hearing the recommendation on the Off Menu podcast, I thought I’d splash out and treat my boyfriend for Valentines. We don’t have a lot of money but don’t mind paying a bit more for good food however, this dining experience was up there with one of the worst I’ve ever had, the quality of the food can only be likened to the heat up ready meals from M&S - but ten times the price! The ambience was terrible, complete mismatch between the three different areas and to be honest I feel nothing but regret at the fact I didn’t do more research into this place - would not recommend it to anyone and assume we must have been paying for the location?!
I got a call at 11.30am 3 days before saying I would need to confirm the table by 12pm if I wanted to keep the booking. They kept the booking for me anyway but 30 minutes is sadly not really enough for someone to get back to them, especially on a working day. If someone had wanted to book it, was would I still have been given the table?
50£ deposit per person is quite extortionate. I didn’t see the fine lines but, it’s a lot and other places at the same level, do not charge so much.
We had to wait 30/40 minutes for a table, even after having a reservation, and then were squished next to 2 other tables. I’d been to Yauatcha a few years back and had a much better experience. It was too tight for comfort for guests and even servers. Also just because of the number of people in the room - very loud.
The dim sum was excellent and we really enjoyed it. The mains (meat/vegetables) were OK.
Dear Anonymous, Thank you for your review regarding your recent experience. Please note the £50 deposit policy was obligatory only for Valentines Day due to high demand. Your feedback regarding reservation process has been passed to our Reservation Manager and I can unsure you, this will not occur again. Please accept our sincere apologies regarding long wait for your table, please note this is not our standard and hope this will not deter you from visiting us again. Regards, Yauatcha Soho
Service was awful. When I called to confirm the booking, the man who picked up could not speak proper english hence I had a hard time understanding. We ordered Sake and we asked for it to be hot... it came ice cold. Very unexperienced waiters and waitresses.
Dear Guest, Thank you for your email regarding your recent dining experience at Yauatcha Soho. Please accept our apologies for a misunderstanding with Sake. We do encourage our guests to raise any issues on the evening to give us the opportunity to rectify the problem and make sure our guests have the best experience with us before leaving the restaurant. I hope that this will not deter you from visiting us in the future. Kindest regards, Yauatcha Soho
Tried the Valentines Set Menu. Whilst the evening and setting was nice, the food did not feel up to scratch for the amount it cost.
Phenomenal visual space
Elegant and tasty food
Fourth visit, nice ambience and lighting. We mostly have the dim sum which is very good, fresh and great flavours and textures. The venison buns are amazing, very hard to decide what we liked best. All in all, our best dinner in a week's visit to London, ideal for business dinner or family treat. Back in London next year for another visit, thanks and keep making amazing food please.
Good food, lazy service, which is unusual. Felt rushed. Not my best experience there
Very nice informal style with excellent food and friendly service.
The service was very slow. The food was mostly good some dishes better than others e.g the venison and the beef puffs were delicious. Unfortunately our rice arrived after we had finished all our other orders, by which time it was really too late and we returned it .
We did find it very expensive for what we got and the service on a quiet Monday lunchtime was just not good enough .
5 years ago used to be a great place...
now is getting a bit tired....
still nice food and atmosphere but stuff a bit tired
although it seems a bit expensive for what its offering
The most delicious food! Love everything about it! Treat for the palate, consistent and wonderful
Only complaint is chairs not v comfortable - too low
But the food is so good it is just a small thing!
Love this place! Food is consistently so good. Great for lunch or dinners
Tavolo pronto in orario. Servizio perfetto👌🏻. Ottima qualità . Abbiamo mangiato al piano di sotto molto piu suggestiva e poi terminato la serata con un altro cocktail al bar. Fancy and suggested.
The service was very slow, but the waiter that bought us after dinner cocktails was fantastic. The dim sum was good but the main courses we had were quite bland which was a shame
Based on the experience of Tou chan menu at lunch
The good -
The service was attentive
The desserts outstanding
The venison puff
The chicken and prawn dim sum
The pickled cucumber snack
The not so good-
The rice was quite dry as if from the previous day. The quantity for 2 people was also disappointing. A small bowl between people is not a enough. Especially when you compare it to the amount of pak choi which was more than enough
The other dim sum on the tou chan menu were okay.
The sea bass was disappointing. The fish itself didn't seem to have been seasoned. So really it relied on the sauce which was ok.
The stir fry rib eye was satisfactory.
For its price point. There are other places which do better in terms of value and food quality..hence 3/5
Excellent food and service. We got the signature menu which was delicious and generously served
The service was hit and miss!
Great vegan menu, everything was delicious. Unobtrusive service, very polite staff.
Very good, as was expected and is always a delight to visit the restaurant
Yauatcha is a must go place every time visiting London either on a break or on work assignment. It came to my surprise that vegetable congee is no longer in the menu. That's a shame as we all love vegetable congee. Bring back the congee, please! Another point worth to mention is that the server who was assigned to serve our table on that day was not the 'usual' kind of waiter/waitress Yauatcha normally have, Not that he's rude or anything but somehow, we all get the impression that he was not happy serving us (just came to work and do your job kind of man). At one point while cleaning the table, he asked my friend to pass him a plate - we do understand that this is sometimes inevitable especially when the plates are out of reach but the way he asked was rather blunt. Hello! we paid for the food we ordered and we are not even fussy customers. Having said that, it won't stop us from going to Yauatcha (we love Yauatcha too much!) but it would be great if Yauatcha would maintain the quality of customer service especially the ones on the front-line (waiters/waitress). I thought Yauatcha Soho was awarded with Michelin Guide if not 1 star Michelin, so customer service is also crucial!
Dear NoorasikinA, Thank you for your kind review. We are delighted you are enjoying your experience here at Yauatcha. Thank you for taking the time to detail your recent experience, its only through our guests feedback that we are able to continue to improve our services and have our guests return again and again. The incident has been passed to the management and I can ensure you this will not occur in the future, as the customer service is crucial for us. Kindest regards, Yauatcha Soho
Excellent food, good service, good location - recommend highly.
Our third meal here and after 2 previous fabulous meals we were very disappointed.
Our main course was cold.
Menu left on our table.
Disappointment about my experience at this restaurant . Too loud environment , with normal quality food.will not recommend .
Very noisy, Rude service. Food avarage to ok. Could do much better with that price.
Service was terribly slow and most staff were grumpy and rude. Drinks took about 30 minutes to arrive, baring in mind the restaurant was virtually empty on a Sunday afternoon this is poor. Food was great, shame the service didn't match this.
Generally the dim sum was excellent but the crispy duck we ordered was very dry as was the steamed rice. I’d go back but a bit wary of the duck.
The food and service were excellent, but the restaurant was noisy.
The food was excellent but the service was very poor. I asked for the drinks menu 4 times after which the waiter never returned to ask if we wanted to order. So we only had one drink with dinner where ordinarily if he had asked we probably would have had 3 cocktails over the course of the meal. Loved the food but not sure I would return on that basis.