Zizzi - Birmingham

4.3
106 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
Italian
Top tags:
  • Waterfront
  • Lunch
  • Group Bookings
A part of the famous Mailbox shopping centre, Zizzi mailbox is in a unique and exciting location. The beautiful refurbishment of the Royal Mail's main sorting office has produced premier shopping destination in the heart of Birmingham. Taking this theme we have introduced a splash of mailbox colour into our scheme by painting our pizza oven a deep red. The restaurant is split into 2 main areas. Our raised floor area is great for large tables or parties with some funky light fittings to get into the party mood. The lower area towards the large window frontage, draws more on the canal and outdoor theme, with large floating cloud-like light fittings hanging lazily overhead. The walls are adorned with vintage mail sorting boxes and our artist Richard Sanderson has taken the themes of the area to produce a wall mural inspired by journeying canal boats meandering along the river.
What 106 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.1
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
SA
Birmingham
1 review
Dined on 27 July 2019
Overall 5food 5service 5ambience 5

Lovely food with great and friendly service. Had lovely pre theatre meal. Made the night extra wonderful

CC
1 review
Dined on 12 May 2019
Overall 4food 4service 3ambience 5

Good food, not long to wait for food.
Easy to book a table for a pre concert meal.

AD
Warwickshire
3 reviews
Dined on 1 December 2018
Overall 5food 5service 5ambience 5

All good tonight..although the restaurant was really busy, we were sat down straight away, as I had reserved a table, drinks and food served quickly!!

OT
London
4 reviews
Dined on 24 November 2018
Overall 1food 1service 1ambience 1

Booked on Opentable for 7 people. Turned up and they said they didn’t receive our booking and it was Open Tables issue. Terrible service as we were not offered any alternatives.

OT
Derbyshire
3 reviews
Dined on 23 November 2018
Overall 5food 5service 5ambience 5

Missed our table as we were late but they very kindly still accommodated us even though it was Black Friday and crazy busy! Super quick service, fab food, lovely staff and great atmosphere.

SF
Manchester
1 review
Dined on 3 November 2018
Overall 5food 5service 5ambience 5

Great birthday meal for a party of 7 and great gluten free options.

S
Birmingham
16 reviews
Dined on 8 February 2018
Overall 4food 3service 4ambience 4

Friends catch up meal out. My friend's meal of chicken & ham etc was excellent, my seafood risotto was tasty but rice a little overcooked for my taste which spoiled it a little. Starters were excellent (breads, & squid). Have eaten here before and not had a problem. This Zizzi is quite large and as such can be noisy when busy, and eating early rather than later you can have a few young children/babies in the restaurant which can add to the noise! Service was impeccable as always. I will be eating here again. I've also sent a note to the restaurant asking if it's possible to sway to the single use cardboard straws instead of the single use plastic ones :o)

JB
Oxford
3 reviews
Dined on 18 November 2017
Overall 3food 3service 4ambience 4

My miso Frito was good but the risotto was the worst I have ever had. Slimy, over cooked, bland and stodgy. Everyone else said theirs was ok, not the best they had eaten. Spent £116 for 4 and didn’t think it was value for money. Won’t be returning

S
Norfolk
1 review
Dined on 14 October 2017
Overall 2food 4service 2ambience 3

We arrived and drinks were served promptly and order taken quickly. Our starter of bruscetta arrived after 20 minutes. The restaurant was busy at that time so not an issue. However an hour after our starter plates were cleared we were still waiting for our mains (simple pasta dishes). We caught our server's eye and she came across and told us our meals would be with us shortly. Having sat down at 6:40 our main meal finally arrived at 8:10. At my husband's instigation, we did receive a complimentary drink each. The restaurant had quietened down considerably by 7:15. No explanation was given as to why there had been such a long wait. Whilst the food was good and waitress polite, we were very disappointed as this was our first visit in many years to Birmingham.

OT
Birmingham
7 reviews
Dined on 2 September 2017
Overall 4food 4service 3ambience 3

Nice food .. not amazing. Service was a bit slow and it wasn’t too busy.

RP
Birmingham
2 reviews
Dined on 25 August 2017
Overall 5food 5service 5ambience 5

Amazing service

OT
Birmingham
1 review
Dined on 23 August 2017
Overall 5food 5service 4ambience 4

It was a good venue for good food and good company. Tiramisu was lovely

JJ
Birmingham
5 reviews
Dined on 12 August 2017
Overall 5food 5service 5ambience 5

My fiancee and I ate in the Mailbox Birmingham branch as a Sat night date night before going to the local bars. Was a perfect intro to the evening, the food was good and reasonably priced. The service was efficient with friendly staff. The atmosphere was good with several parties going on. An all round good dining experience, would recommend to friends and will come back.

k
Birmingham
3 reviews
Dined on 2 July 2017
Overall 5food 5service 5ambience 5

My first time at a Zizzi didn't disappoint! Great atmosphere, really nice decor and a good position at the Mailbox.

Really tasty food, friendly staff and a good menu. I'll be returning!

RR
London
2 reviews
Dined on 2 July 2017
Overall 1food 2service 1ambience 2

1) at restaurant no reservation received from Open Table
2) waiting one hour for the order to be delivered! We left. They apologised and paid the starter but jeopardise our anniversary!

L
Birmingham
20 reviews
Dined on 1 July 2017
Overall 4food 4service 4ambience 3

Get together with a group of friends. Nice location in the Mailbox by the canal side so good for al fresco dining if the weather allows! Plenty of menu choices for one of our party who is vegetarian. Nice, buzzy atmosphere but not too noisy, so you could still hold a conversation. Service was efficient, food was tasty and we all had a lovely experience. Have been here several times before and will return again.

L
Los Angeles
2 reviews
Dined on 9 June 2017
Overall 4food 4service 5ambience 5

LOVED this restaurant! Great atmosphere, exceptional service, amazing food. We have already told our friends to check it out next time they are in PCB. We had wine, steak, and cheesecake, all of which were fantastic. We can't wait to get back!

OT
Birmingham
1 review
Dined on 3 June 2017
Overall 5food 5service 5ambience 5

We booked the theatre for a xmas prezzi and stopped over. The restaurant was recommended by trip advisor and they weren't wrong. Absolutely beautiful meal. We will definitely go again

OT
Birmingham
1 review
Dined on 12 May 2017
Overall 4food 4service 3ambience 4

Friendly service, nice venue, enjoyed the food. Decent portion sizes for both pizza and pasta.

OT
Birmingham
1 review
Dined on 10 May 2017
Overall 4food 5service 5ambience 5

Great pasta!!!!

Report
L
Birmingham
20 reviews
Dined on 13 April 2017
Overall 4food 4service 5ambience 4

Another good meal at Zizzi. Good food, good company and excellent service.

ME
Birmingham
18 reviews
Dined on 3 December 2016
Overall 5food 5service 4ambience 5

As always, Zizzi was a lovely experience. Great Christmas Menu, great service - even at a very busy time and the food is just awesome. This is a regular Christmas venue for us and we will definitely be returning.

Thanks again..

OT
Birmingham
2 reviews
Dined on 29 October 2016
Overall 2food 2service 2ambience 2

Service not the best. Ordered desert but was not impressed very stodgy so ordered a replacement which took another 20 mins to arrive by this time thoroughly bored.....

T
Brighton
5 reviews
Dined on 15 October 2016
Overall 4food 5service 4ambience 4

This was a great restaurant for everyone's tastes. The waiters were very friendly and though slow to take our order everything else was very smooth. It was very noisy but my 9 month old daughter managed to sleep through it all. Delicious pizzas.

OT
London
1 review
Dined on 13 August 2016
Overall 3food 2service 4ambience 4

Hi not enough vegetarian or fish Pizzas Hi not enough vegetarian or fish Pizzas

GL
Birmingham
1 review
Dined on 9 July 2016
Overall 3food 4service 4ambience 3

The food was very good, the waiting staff were friendly and polite. The place itself, however. has no soft furnishings to absorb the noise of diners, so it was noisy. Although I would be happy to eat there again if that was the choice of another, I personally found it too noisy and probably would choose elsewhere.

I would not book via OpenTableagain. The booking did not get to the restaurant. It was only by chance that I telephoned the restaurant two days before to check the booking and I found they had no knowledge of it. Fortunately, they were able to book us in when we wanted.

L
Birmingham
20 reviews
Dined on 13 May 2016
Overall 4food 4service 5ambience 4

Went here for a catch up with a friend. We hadn't seen each other in a while so were chatting away and took ages to choose our food but the staff were very patient with us. Food was good, wine was affordable for a city centre venue. Service was excellent, efficient but not obtrusive. have dined here before and will return again in the future.

OT
Birmingham
1 review
Dined on 4 May 2016
Overall 5food 5service 5ambience 5

I'll keep this nice and brief: we had a leaving party for a good friend who is moving to the USA, and we decided to have it at Zizzi. The staff were fantastic - we were not the easiest of groups [what with allergens etc - but also because we were probably not the quietest of groups] but they were brilliant. Particular 'shout out' to the brilliant Portuguese waiter who really made the night for us - not least because our friend who is moving to the USA is also Portuguese!

I'd absolutely recommend this place to anyone.

OT
Birmingham
3 reviews
Dined on 4 March 2016
Overall 4food 5service 5ambience 4

Our food and service was really good, we were a table of 7, and a bit cramped in the corner.

OT
London
3 reviews
Dined on 14 November 2015
Overall 4food 4service 4ambience 4

This is the second time I have booked Zizzi's in the Mailbox for a Ladies Lunch. A group of us visit Birmingham for a Girls weekend every November and this has become our favourite spot for Lunch. The staff were really friendly and helpful and the service was very good. Everybody enjoyed their meals. I had the ravioli with spinach and goats cheese....it was delicious!

j
Hertfordshire
3 reviews
Dined on 26 September 2015
Overall 2food 3service 2ambience 2

The restaurant were unable to find my booking when we arrived, they did eventually squeeze us into a tiny spot. The food took a while to come and was ok.

L
Birmingham
20 reviews
Dined on 23 September 2015
Overall 4food 4service 5ambience 3

Had a lovely meal here. Was a Wednesday evening so quiet at first but soon filled up and had a buzzy atmosphere. The 'bucket of bread' to start with turned out to be six small pieces of bread on a board which was enough but a bit overpriced we felt for the amount you got. We both had pasta main courses which were tasty and well cooked. Service was brilliant, the waiter brought over extras without having to be asked, e.g. balsamic vinegar to go with the olive oil, parmesan cheese for the mains and even extra napkins. Overall a pleasant experience and we will return.

L
Birmingham
1 review
Dined on 19 September 2015
Overall 1food 1service 1ambience 1

As I arrived in Birmingham I booked a table at zizzi for 6pm.
As we got there we got told that there was no booking and the restaurant was fully booked
I think that is awful as we then couldn't have tea anywhere else as we were due to go watch a show at 8pm
So thanks for poor organisation we didn't have a nice experience

j
Warwickshire
3 reviews
Dined on 24 May 2015
Overall 2food 4service 1ambience 3

Drink order was taken then the waitress left shift over so it too a while for them to arrive. The food order was taken again after quite a long wait only to be told there was no sea bass so had to have chicken. A 20 minute wait and still no sweet had me asking for the bill. The food was good but due to small staffing levels they were to busy which spoilt the evening.

A
London
36 reviews
Dined on 14 May 2015
Overall 2food 2service 2ambience 2

nice restaurant and average food with pleasant service.

I
London
4 reviews
Dined on 22 April 2015
Overall 4food 4service 4ambience 4

For a chain restaurant this did very well - would recommend

OT
Birmingham
1 review
Dined on 10 April 2015
Overall 2food 3service 4ambience 3

We booked a table through open table.co.uk only to be told upon our welcome that we had no reservation. This was after we were left standing in the entry waiting a long time to be approached and seated.

We were made to wait 15 minutes standing at the bar. Then once seated service and starter were all fine but one of it main meals was totally unsatisfactory too many potatoes piled high on the plate was quite strange.

OT
Birmingham
1 review
Dined on 20 February 2015
Overall 5food 5service 5ambience 5

lovely meal convenient location and super service all in all lovely evening

OT
Birmingham
1 review
Dined on 12 February 2015
Overall 4food 4service 5ambience 4

The service was very friendly and efficient. The waitress was very helpful. We didn't have to wait to be seated or served and the food didn't take long to arrive. When it arrived it was delicious. The atmosphere of the restaurant was really nice and relaxed. There was a good choice of meals to suit all tastes and pockets. The waitress noticed straight away when we were ready to order a sweet and to pay the bill. Excellent!

P
Birmingham
4 reviews
Dined on 20 January 2015
Overall 5food 4service 5ambience 5

Booked dinner here before heading off to the Alexandra theatre over road. Excellent service and the food was lovely, very enjoyable.

1
2
3