Zizzi - Durham

4.1
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32 reviews
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£25 and under
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Italian
Durham is rich with history and we wanted to make sure we captured that in our restaurant. The restaurant features illustrations by the amazingly talented Lizzie Mary-Cullen who has paid homage to the beautiful cathedral by painting onto a glass frame - a modern interpretation of the cathedral's stained glass wrapped around the staircase. LED rods illuminating the roof, wooden wall paneling, and grand chandeliers (both old and modern) make sure the building achieves the trickiest of tricky tasks of being both historical and cutting edge.
What 32 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on all time ratings
4.1
food
4.1
service
3.9
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
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a
London
7 reviews
Dined on 15 November 2019
Overall4food4service4ambience3

A good meal. Servers were pleasant and efficient. We were sat near the kitchen area so the ambience took a bit of a knock, but it wasn’t to too much of a hardship. Recommended.

OT
County Durham
1 review
Dined on 31 August 2019
Overall1food1service1ambience1

DON'T GO THERE!! I had to give a minimum of 1 star in order to leave a review, but we actually walked out without eating due to a disgustingly rude woman on the front reception who was aggressive, sarcastic, vicious and a rude bully who has a horrendous manner of treating and speaking to customers. Before that experience we had gone there for a long time! It's a shame how 1 bad employee can ruin everything.

TS
County Durham
2 reviews
Dined on 3 July 2019
Overall5food5service5ambience5

Excellent food. Great service. Love the fact you can see the kitchen . Enjoyed the atmosphere.

CC
Yorkshire
8 reviews
Dined on 16 March 2019
Overall5food5service5ambience4

Had a great family meal with attendees ranging from pre teens through to 50s and we had a great time. The wine was a little light, but, otherwise it was a super mix of good food and location.

AK
County Durham
3 reviews
Dined on 17 February 2019
Overall5food5service5ambience5

Booked a table to celebrate a birthday. Staff absolutely fab, nothing a bother. It's always a pleasure to eat at Zizzi Durham.

VW
1 review
Dined on 13 January 2019
Overall4food4service4ambience3

Really easy to book on line, very efficient staff and good food that was value for money. Our only criticism was that we were sitting near the door which didn’t seem to shut properly and that we were cold.

SC
Newcastle
1 review
Dined on 3 November 2018
Overall1food1service3ambience2

Our meal was terrible in Durham, they could learn a lot from other Zizzi’s we have visited. The skinny pizza’s were hard and tasteless and the pasta dish which was supposed to be in a cream sauce was swimming in water. Would not visit again.

JG
East Sussex
2 reviews
Dined on 5 September 2018
Overall5food5service5ambience5

We chose this restaurant for a special celebration meal during our visit to Durham and were delighted with our choice. We were warmly welcomed and shown quickly to our pre-booked table and given menus. The menu was wide-ranging and our food was wonderful. The atmosphere was happy and comfortable and we thoroughly enjoyed our evening.

AD
1 review
Dined on 24 March 2018
Overall4food4service5ambience4

It was the staff who made the evening for us, attentive and fun without being over the top. Food was great, sitting downstairs much better than upstairs.

OT
County Durham
1 review
Dined on 22 February 2018
Overall4food4service5ambience4

The restaurant didn’t have a reservation for us !!!!

OT
County Durham
1 review
Dined on 17 February 2018
Overall5food5service5ambience5

Fabulous evening with excellent food, exceptional service, and warm atmosphere!

D
Newcastle
1 review
Dined on 14 February 2018
Overall2food2service4ambience3

I think the food was overpriced for what it is was. I waited a very long time for my main course after my starter. Almost and hour. I was not impressed however the waitress was very nice

OT
Cheshire
3 reviews
Dined on 13 January 2018
Overall4food4service5ambience5

Really good evening. Nice food, good specials on offer and a nice atmosphere.

AP
County Durham
1 review
Dined on 30 December 2017
Overall5food4service5ambience4

Really enjoyable meal with 3 generations being catered for. My Mum has difficulty walking and we were moved with no hassle to an upstairs table when we requested not to be downstairs. Friendly service and especially accommodating to the children

A
London
31 reviews
Dined on 18 November 2017
Overall4food4service4ambience4

We visited this restaurant on a trip to Durham for the Lumiere festival. We were very pleased that we had booked, as the restaurant was packed and the staff had to turn people without bookings away while we were there. Despite it being at such a busy time, the service was very prompt, helpful and friendly, the food tasty and well presented and we very much enjoyed our meal. We would recommend it as a place to dine. Being right in the centre of Durham, it is very conveniently located.

n
London
6 reviews
Dined on 21 October 2017
Overall4food4service3ambience4

Enjoyable family meal on a busy Saturday lunchtime

DE
County Durham
6 reviews
Dined on 28 October 2014
Overall4food4service4ambience4

We booked a table for 5 and were seated in a nice quiet corner which suited well. The food was good although the time taken to bring it and the service was a little slow with kids, although we had good quality pencils and colouring in sheets supplied. I'd recommend to anyone and next time will ask for a slightly speedier service.

F
Cambridge
1 review
Dined on 27 September 2014
Overall2food2service3ambience3

Service by waiter was good but I have never seen such a chaotic kitchen!! There seem to be no communication amongst the chefs and as a results things were missed and orders cocked up! We waited 45 minutes for our startes and another 35 minutes for our main. I honestly lost the will to live!! They even, yes, they are an Italian restaurant, run out of CHEESE!! It beggars belief!

c
London
4 reviews
Dined on 7 August 2014
Overall3food3service1ambience3

Not recommended poorly trained staff, several wine choices out of stock and food mediocre. Staff spilt drinks over one of my guests. Ambience good

EU
County Durham
2 reviews
Dined on 12 March 2014
Overall4food4service4ambience3

The starter options were very bread-based/heavy, but that doesn't mean we didn't enjoy them.

The main courses were great; the steak salad was delicious, and was the spicy piccante pizza.

Zizzi is always consistent, and the food is always good.

S
County Durham
1 review
Dined on 14 February 2014
Overall4food5service2ambience4

As soon as we sat down we were asked if we were ready to order, then within the next 5 minutes three other servers came and asked us the question again. The food was very nice but the staff seemed to be in a rush to get people in and out. Unless you asked them for something, then they just disappeared, never to be seen again.

1
London
1 review
Dined on 15 November 2013
Overall5food5service5ambience5

excellent staff good atmosphere very enjoyable evening enjoyed watching the flambe being made in the kitchen and all the other goings on!

DS
London
17 reviews
Dined on 21 September 2013
Overall5food5service5ambience5

Always a super friendly atmosphere - we arrived 1 hour early and they accommodated this as a great manager. Great food and excellent value for money.

e
London
8 reviews
Dined on 11 August 2013
Overall5food5service5ambience4

Without a doubt the best food I've had in a Zizzi. A dish I have recently enjoyed in other branches of Zizzi was much much better in the Durham branch. The restaurant was very busy but the staff valiantly kept things ticking over nicely. Lovely meal and a lovely bottle of Chianti.

V
Cumbria
2 reviews
Dined on 13 July 2013
Overall4food4service5ambience4

Despite being Durham Miner's Gala day and the streets thronged with people drinking all evening, Zizzi's was a haven of pleasant calmness at 7.30 when we arrived! Service was relaxed, attentive and thorough and all done with a smile. It's a large restaurant right in the middle of the city and we were offered a table upstairs or downstairs. We had a table downstairs overlooking the river where we thoroughly enjoyed our food. The fish stew was very good!

N
County Durham
1 review
Dined on 15 June 2013
Overall5food5service5ambience4

Fantastic meal, lovely table for two in bay window and brilliant service. Only downside was a large party next to us which was very loud. We struggled to hear each other. Would definitely go again.

H
County Durham
1 review
Dined on 15 March 2013
Overall1food2service1ambience1

The service was poor sat for 20mins before being asked for drinks. Waiter uninterested and quite rude (camp fella with tattoos). We are a regular to zizzis mostly the one at the metro centre and thought it would be a change, never again!!

M
Yorkshire
50 reviews
Dined on 29 January 2013
Overall4food4service4ambience3

We went to Zizzi Durham after an evening lecture

Good shared starter of bread sticks and olives folowed by nice thin pizza and a pasta dish

Very good Carafe of Italian Shiraz

M
Yorkshire
50 reviews
Dined on 29 October 2012
Overall3food3service4ambience3

After a seminar on a cold October night we needed somewhere to eat quickly and reasonably

Zizzi in Durham provided that

Good service and decent Pizza/Pasta

Would return

n
London
2 reviews
Dined on 6 October 2012
Overall4food4service4ambience4

Good atmosphere, friendly service, lovely food, all for a really decent price.

LL
Cornwall
42 reviews
Dined on 27 September 2012
Overall4food4service4ambience3

Good food and very friendly service.

LL
Cornwall
42 reviews
Dined on 25 September 2012
Overall4food4service4ambience3

Good food and very friendly and efficient service.