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Zizzi - Kingston

3.7
3.7
76 Reviews
£25 and under
Italian

Just re-opened after being given a spectacular makeover, the interior of the restaurant is a royal theme with some fun twists. Set over two floors this wonderful restaurant with its large windows really makes the most of the outdoor vibe that Kingston is known for. A section of the void in the second floor has been filled in to make the most of the upstairs space for parties and large bookings. The artwork is a printed illustration with stunning 3D elements, and is being done by Camille Rousseau. Camille was inspired by the local history and architecture. Feature lighting begins upstairs and ventures through the void into the ground floor.

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At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 76 people are saying

Overall ratings and reviews

3.7
3.7 based on all time ratings
  • 3.6Food
  • 3.8Service
  • 3.6Ambience
  • 3.7Value

NoiseModerate

74% of people would recommend it to a friend

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  1. s

    stuartg

    London

    8 reviews

    4.0

    8 reviews

    Dined on 7 February 2020

    overall4food4service3ambience3

    Used a buyagift online voucher for a set meal with drinks. Menu choice good and food was tasty. Fizz and house wines included were good too. Service was ok but a little haphazard

  2. KB

    KBUK

    London

    8 reviews

    2.0

    8 reviews

    Dined on 31 March 2019

    overall2food2service2ambience1

    Went for Mother’s Day, deliberately mid afternoon after the anticipated lunch time rush, not enough staff for the full restaurant and food was not memorable, unfortunately.

  3. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 12 March 2019

    overall5food5service5ambience3

    Zizi’s has always been a great place to go for a romantic evening, only issue was there was no specific table prepared before we arrived & my special request was not followed unfortunately, overall still a lovely evening

  4. MR

    MaggieR

    Bath

    1 review

    4.0

    1 review

    Dined on 2 March 2019

    overall4food4service4ambience4

    This was a meal before we went to the theare. Last time we tried to get in it was packed so we ecided to book this time. Everything was good - food and service and we thought it was good value for money. Will certainly return.

  5. D

    Dinersthree

    London

    1 review

    4.0

    1 review

    Dined on 10 February 2019

    overall4food4service4ambience4

    Prompt and courteous service. Food was excellent.

  6. d

    deniseb

    Surrey

    1 review

    4.0

    1 review

    Dined on 30 September 2018

    overall4food4service4ambience4

    Lovely restaurant and relatively was to find if coming by bus. Very attentive waitress, nice prosecco and white wine. Would recommend the lamb which was very tasty

  7. i

    ijfw

    London

    68 reviews

    3.0

    68 reviews

    Dined on 13 September 2018

    overall3food3service3ambience3

    Zizzi is good value and lively with quick efficient service- like this Kingston branch.

  8. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 11 March 2018

    overall4food4service5ambience4

    Mother’ day

  9. M

    Myrtle

    London

    15 reviews

    4.0

    15 reviews

    Dined on 24 February 2018

    overall4food4service4ambience4

    A get together with friends that had not been seen for a while. Able to have a sociable conversation. Service was good apart from a cup of coffee being Spilt over one of the diners (slipped off unbalanced tray). Good was very tasty especially the prawn starter and the shoulder of Lamb. Excellent value. Very comfortable venue

  10. OT

    OpenTable Diner

    London

    2 reviews

    3.0

    2 reviews

    Dined on 12 August 2017

    overall3food4service4ambience4

    Ordered the pulled pork pizza which had the most amazing pork scratchings all over it, and chilli jam! So so good, and the tiramisu was also brilliant. Staff were lovely and helpful without being overbearing. Great atmosphere too.

  11. OT

    OpenTable Diner

    London

    11 reviews

    4.0

    11 reviews

    Dined on 10 June 2017

    overall4food4service5ambience4

    Pleasant good value family meal

  12. LL

    LoobyLou

    Berkshire

    1 review

    3.0

    1 review

    Dined on 30 May 2017

    overall3food2service2ambience4

    We ordered my sons meal before looking at the menu for us. My sons starter came out very quickly and was good. Our main course came out with no sign of my sons so I had to ask. Our food was lukewarm and we suspect had been sat for a while as one of the dishes was al forno which is notoriously roasting hot but not this day. We ordered my sons icecream and after 10 minutes had to ask where it was. When it arrived there was no apology and it was served in a high dish which reminded us of a martini glass, not very suitable for a 2 year old! Very disappointing and I would not go back

  13. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on 9 April 2017

    overall3food3service4ambience4

    Restaurant was quiet but long wait for mains. Had ordered extra chicken on a pizza and what arrived did have us question just how much would normally be on the chicken pizza. Appeared other tables also had issues with the food. Normally had great meals at other Zizzi's so this was disappointing.

  14. S

    Samandgabymum

    London

    31 reviews

    vip
    2.0

    31 reviews

    Dined on 10 March 2017

    overall2food3service1ambience2

    Food is better than Carluccios but service was poor. More concerned with getting their deliveroo deliveries out than making sure all their tables are being looked after. Had to ask to order, had to ask for napkins and cutlery. Didn't feel valued at all.

  15. A

    Anon

    London

    59 reviews

    vip
    4.0

    59 reviews

    Dined on 10 November 2016

    overall4food4service4ambience4

    Great restaurant for an easy lunch. All the food is great. We used our Taste Card which was an added bonus.

  16. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 9 August 2016

    overall1food1service1ambience1

    Open table allowed us to book the restaurant but it is in fact closed for refurbishment. I don't know which system has failed but ultimately turned up to the restaurant but it was shut.

  17. MP

    MurrayP

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on 3 July 2016

    overall4food4service4ambience3

    Friendly staff, service excellent and food well presented

  18. b

    barrowboy77

    London

    201 reviews

    vip
    4.0

    201 reviews

    Dined on 13 February 2016

    overall4food4service4ambience4

    First time here. Nice venue and attentive staff. Food was more generously sized than anticipated and was nicely presented. I thought it was slightly more expensive that other similar chains like Prezzo and Pizza Express. It seems to be quite packed together with tables with the staff often squeezing through tables to serve etc - so not the most intimate of surroundings, but nothing unexpected with such an establishment.

  19. S

    Stelouise

    London

    1 review

    4.0

    1 review

    Dined on 17 November 2015

    overall4food3service5ambience5

    Service and venue were great, food came quickly. Entrées (calamari & garlic bread w mozzarella & mushrooms) were very good though garlic bread portion way too big for one person. Mains were not great. Salmon w broccoli was VERY underseasoned and too much oil, prawn linguini had just 3 prawns. Finally, dessert was terrible. Ordered a lemon merengue sorbet, could not eat more than a couple spoonfuls as it was WAY too sweet. Was not offered a replacement so £5 straight to the bin.

  20. C

    Cary

    London

    1 review

    5.0

    1 review

    Dined on 17 September 2015

    overall5food5service5ambience5

    Had a lovely lunch their excellent food and really nice friendly service

  21. C

    Cochyn

    London

    298 reviews

    vip
    3.0

    298 reviews

    Dined on 20 May 2015

    overall3food3service4ambience3

    As Zizzi in Kingston is right opposite the Rose Theatre, you'd think there would be more "pre-theatre" meals offered. Food in this chain can be bland, so additions of chilli oil, spicy sausage, etc., are always needed. Service was very good. As was the play.

  22. CL

    CLB83

    London

    1 review

    1.0

    1 review

    Dined on 14 March 2015

    overall1food1service1ambience1

    Despite booking via OpenTable our group of 5 were turned away at the door by a rude waiter claiming online systems were receiving incorrect information about availability. We have had several bad experiences at Zizzi's Kingston and despite the manager giving us vouchers for free meals on past occasions the service never improves. We booked here as it was the only restaurant with availability for a short notice visit.

  23. N

    Natcat28

    London

    1 review

    4.0

    1 review

    Dined on 7 March 2015

    overall4food4service4ambience5

    Some dishes were off the menu which does limit choice & possibly would have an impact on whether to recommend restaurant to others.

  24. L

    Laura

    Lincolnshire

    1 review

    5.0

    1 review

    Dined on 19 February 2015

    overall5food5service5ambience5

    Food was lovely. Staff were very friendly and helpful. We had a great evening.

  25. B

    Bianceks2

    London

    1 review

    1.0

    1 review

    Dined on 31 December 2014

    overall1food1service1ambience1

    Food was horrible, service was poor and I would never go there again

  26. A

    jacquelineA

    London

    26 reviews

    5.0

    26 reviews

    Dined on 22 December 2014

    overall5food4service5ambience4

    Took my niece and nephews there whilst Christmas shopping and altough the restaurant was very busy, the staff were very friendly and the service was good.

  27. C

    Cochyn

    London

    298 reviews

    vip
    2.0

    298 reviews

    Dined on 20 August 2014

    overall2food1service4ambience2

    This was my choice for a late lunch recently: Pizza 'Rustica': One half - king prawns, courgette, mozzarella, roquito chillies and crème fraîche. The other half – crab, baby plum tomatoes, parsley, capers and rocket. Sounds great, doesn't it? Virtually taste-free. Seriously. "Bland" just doesn't cover it. I'd managed to miss both breakfast & lunch, so I scoffed it. The waiter was very nice - & to be fair, he didn't cook it. Although, maybe "cook" isn't quite right, either - "assembled" would be more accurate. A waste of money and time. Wish I'd waited until I got home & made myself a Welsh rarebit.......................

  28. R

    Romanticdinner

    London

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 21 July 2014

    overall5food5service5ambience4

    Always pleased with Food & Service! Got meal quick and it was delicious ... Only think I'd add is ambiance could be worked on a long with learning how to apply promotional offers to bill

  29. JR

    JohnReed

    London

    1 review

    4.0

    1 review

    Dined on 6 June 2014

    overall4food4service5ambience4

    Booked a Friday evening table for two. Staff was very helpful and took really good care of us. We ordered one starter to share, a penne arabiata and a green salad. They arrived really fast, well presented and were really tasty. We finished with an espresso and a cappuccino which were not up to COSTA standards but then again they never are in a restaurant because the machine doesn't work full time. The restaurant was very clean as were the restrooms. Prices were on the high end, we paid £45 which was slightly high for one starter, one glass of wine, two main dishes and two espressos. I would go again though because I liked the place and the friendly staff.

  30. f

    fearnandeise

    London

    1 review

    5.0

    1 review

    Dined on 25 April 2014

    overall5food5service5ambience4

    Clear differentiation between flavours. None of the "one sauce fits all" attitude you so often get. Furthermore, the presence of a proper pizza oven, in full view of diners, added not only to the ambience so often lacking but to the defining flavours associated with this style of cooking. The carpaccio beef on the pizza was meltingly gorgeous. If you get the chance to try this, take it. To the guys on the hotplate - well done. This was truly good stuff. It rounded off our experience at the close-by Rose Theatre, watching Friel's "Translations". As they say in Ireland, " Maith sibh! Go n-éirí an t-ádh libh."

  31. IR

    IRofR

    London

    150 reviews

    vip
    3.0

    150 reviews

    Dined on 4 April 2014

    overall3food4service3ambience3

    Very good of its kind, which is classical Italian chain. You get what you expect: nothing outstanding, but very acceptable. My ravioli with spinach in a strong tomato sauce with pine kernels was pleasant and tasty.

  32. CC

    ConnoisseurCeri

    London

    45 reviews

    vip
    3.0

    45 reviews

    Dined on 28 March 2014

    overall3food4service3ambience3

    Zizzi's really is a unique Italian experience due to the normal physical boundaries you'd expect between kitchen, restaurant and staff being absent. Here's why: 1) The food choices and wine list are clear, served with a smile - either by a waitress or by the chef who cooked your food. 2) The staff use the same toilets as the customers. 3) Rubbish is carried out through the restaurant past diners. I'll leave you to decide if these decidely non-British traits are a good thing or not, but let's not detract from the fact that the food is really rather good (the Diabolo pizza is rewardingly spicy) and well priced. A top place for a group of people to have a tidy meal.

  33. d

    drayrev

    Surrey

    3 reviews

    1.0

    3 reviews

    Dined on 1 March 2014

    overall1food1service3ambience2

    We were a group of 4 adults and 2 children dining on a Saturday evening. Unfortunately the food quality was poor. We had to send back a mixed grill starter as the vegetables were carbonised, the Super Zucca salad was all lettuce leaves with little squash or lentils and they admitted having problems with their pizza dough so it was no surprise the pizzas were poor. On a positive note the service was good and all complaints were dealt with quickly and graciously. Hopefully the kitchen will be sorted out soon as this is normally a reliable chain.

  34. M

    Mistermunch

    London

    1 review

    3.0

    1 review

    Dined on 8 November 2013

    overall3food4service2ambience3

    There is a basic rule which should never be forgotten by any restaurant: seat the customer, give a menu, and take an order for drinks! This cardinal rule was not followed, so we waited 30 minutes before being asked to order drinks, which came 10 minutes later. So, 40 minutes to wait for drinks was a poor way to try to satisfy this diner! I thought seriously of just getting up and leaving because no-one seemed concerned. It was only when I clued a passing waitress that I managed to place my order! I't's not the customer's concern if the restaurant is busy, or if there's a staff shortage. This is for the restaurant to deal with. All the customer wants is prompt and friendly service, a good experience, and value for money!

  35. A

    Ali28

    London

    1 review

    1.0

    1 review

    Dined on 14 September 2013

    overall1food1service1ambience2

    The food was dreadful - bland, greasy, small, badly presented. The fish course looked like someone had randomly slapped it on the plate with no care. The sharing platter was tiny. The mushroom balls were greasy. Service was terrible - very slow and sloppy - we had to ask for everything (even side plates for the starters) and it took ages to come. I tried to tell the waitress I had not enjoyed my food and she talked over me and walked away. We ordered a large calamari - the waitress brought a small one, slapped it on the table and said they had run out so that's all there was - not asking if we wanted anything else instead. The toilets were filthy. We felt ripped off and will never go to a zizzi again.

  36. IR

    IRofR

    London

    150 reviews

    vip
    3.0

    150 reviews

    Dined on 29 July 2013

    overall3food2service3ambience2

    Good central location in the market place for standard Italian chain fare - nothing exceptional, but perfectly acceptable meal for a business occasion or to meet friends.

  37. s

    shojo134

    London

    75 reviews

    3.0

    75 reviews

    Dined on 12 February 2013

    overall3food3service4ambience3

    good place and pleasant evening

  38. IR

    IRofR

    London

    150 reviews

    vip
    3.0

    150 reviews

    Dined on 11 February 2013

    overall3food3service3ambience3

    Good sharing tapas for 2 enabled us to complete a business lunch with reasonable speed, having found the service somewhat too slow on a previous occasion. Will try again, but still with caution.

  39. C

    Cochyn

    London

    298 reviews

    vip
    3.0

    298 reviews

    Dined on 8 January 2013

    overall3food2service4ambience3

    I like Zizzi. I like the staff [efficient, friendly, often fun]. I like the food [well prepared, fresh, flavourful]. I even like the make-overs [sometimes lurid wallpaper & very odd decor]. But, it's a chain, so I shouldn't be surprised that there are people who look at the bottom line & work out how to make even bigger profits: mozzarella starter - good quality, half the portion size than previously. A pasta dish with chicken - al dente, with real flavours - but you'll squint for the chicken. It's a shame. So, 2013 will be the year where I go looking for venues other than chains. Can we start a movement to see more "caffs" on TT?

  40. R

    Rachel

    London

    15 reviews

    4.0

    15 reviews

    Dined on 28 December 2012

    overall4food4service3ambience3

    I went to zizzi's in Kingston to have dinner with a friend. I chose it as, with it being a chain, I knew what to expect: good food at a reasonable price - and it delivered.

FAQs

Zizzi - Kingston is rated 3.7 stars by 76 OpenTable diners

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network.

If you like, we'll notify you by email if this restaurant joins.


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