Zizzi - Victoria

3.8
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217 reviews
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£25 and under
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Italian

Top tags:

Pre/post Theatre
Casual
Italian restaurant chain Zizzi opened the doors of its very first branch in London's Chiswick in 1999. Now there are over 100 branches, all decorated in an appealing contemporary style. Wood-fired ovens, open kitchens and modern interior design with locally influenced art features make for a vibrant atmosphere. As for the food, they serve up a variety of traditional Italian dishes including all the usual suspects: salads, antipasti, pasta, pizza, calzone, risotto as well as fish and meat mains and desserts. What Zizzi really pride themselves on is sourcing good quality ingredients; salads are dressed with white balsamic vinegar from Modena, for example, and offer Goddess Olives, a variety known for their firm flesh and nutty flavour. The modestly priced wine list is dominated by Italian wines, starting at £13.45 for a Montepulciano d'Abruzzo. Local workers and residents swear by this branch of Zizzi, and its convenient location in new shopping venue Cardinal Place.
What 217 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.8
service
3.7
ambience
3.9
value
Noise · Moderate
73% of people would recommend it to a friend
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CT
London
1 review
Dined on 10 October 2019
Overall 3food 2service 1ambience 3

Food wasn’t that great and the service made us feel like we weren’t meant to be there in the first place.

D
London
8 reviews
Dined on 10 October 2019
Overall 2food 1service 2ambience 2

The sea bream dish I had was unsatisfactory. The fish was dry & the green beans were frizzled. My husband's gluten free pizza was soggy & tasteless. The puddings we ordered were not available!
The waiter didn't once check whether the meal was okay!
It's a few years since we visited Zizzi. It was lovely then. This visit was very disappointing especially as we were treating a friend that evening after visiting the Queens Gallery.

g
Buckinghamshire
14 reviews
Dined on 18 September 2019
Overall 4food 3service 4ambience 3

Eating in Victoria, you are always going to be surrounded by people, but Zizzi's was REALLY busy. However the placement of the tables enabled us to talk to each other, without yelling. We had a very attentive waiter, but we weren't offered the "special 3 course" menu, but with so much to choose from on the main menu this might have been an added complication! We both had "hanging skewers - I had seafood, and my companion had chicken. My only downside was that the salmon lacked flavour, maybe due to under use of seasoning. The puddings were delicious... Overall a good meal at at a reasonable cost

C
Orlando
2 reviews
Dined on 14 September 2019
Overall 4food 4service 4ambience 4

Decent enough meal from a chain restaurant. Not knowing the area and having a fussy wife meant we had few options but overall the setting and service was good. The food was what you’d expect from a chain and decent enough.

SV
London
15 reviews
Dined on 14 August 2019
Overall 4food 4service 4ambience 4

Overall food and service were good.

However, we initially went to the restaurant as a walk-in, but were abruptly told there were no tables available and that we would have to wait an hour. I quickly went onto Opentable and booked for 10 minutes time. We then just walked in.

LK
1 review
Dined on 13 August 2019
Overall 5food 5service 5ambience 5

Excellent service, excellent food and an excellent experience. We had a range of food and all of us enjoyed our meals. Would definitely visit again

CD
Kent
1 review
Dined on 26 July 2019
Overall 4food 3service 4ambience 3

Friendly willing service but no particularly impressed by the good and gin and tonics ( think they use their own tonic which is pretty tasteless) underwhelmed overall but our waiter and waitress where nice

AM
London
4 reviews
Dined on 18 June 2019
Overall 4food 4service 5ambience 4

The garlic bread was tasty and not thick and heavy as is the case in some restaurants.
I enjoyed my usual king prawn linguine and the service by Tomek was excellent. He was friendly and helpful and made it all seem effortless!
A good pre-theatre spot as food is generally served promptly!

BG
Raleigh
34 reviews
Dined on 9 May 2019
Overall 5food 5service 5ambience 5

Food and service great. Busy theatre night, they are close to Hamilton. Always packed. Even though it's a chain, it doesn't have that feel.

HY
1 review
Dined on 16 March 2019
Overall 2food 3service 1ambience 2

Very very slow service. Quite a few people got something different from what was ordered. We came here for a pre theatre meal as I imagine a few people did but we were worried the entire time we’d be late because of how slow the service was.

AM
London
4 reviews
Dined on 12 March 2019
Overall 3food 4service 3ambience 3

We visit this restaurant every 4-6 weeks before going to the theatre as dishes arrive fairly quickly .
The food is tasty and carefully presented. Staff are usually very helpful and friendly and attentive.
On this occasion our shared starter of garlic bread took a lot longer to arrive, more than 20 minutes. It also took some time to get the bill as staff were very busy. There was some confusion and delay in producing a bill as we wanted to use our online Zizzi card.
Usually we enjoy coming to Zizzi and will continue to visit the Victoria Zizzi!

AJ
London
27 reviews
Dined on 9 January 2019
Overall 5food 5service 5ambience 5

When we went the restaurant was very busy but the service, staff and food were impeccable. Great pizza, convenient location, buzzy busy atmosphere.

T
1 review
Dined on 16 August 2018
Overall 4food 4service 5ambience 4

Excellent customer service - booked table through open table and restaurant did not have our reservation. Upon showing management my confirmation email they quickly rearranged tables to fit us in and gave us free glasses of prossecco to apologize for the inconvenience. Food was good and reasonably priced

OT
London
1 review
Dined on 11 August 2017
Overall 5food 5service 5ambience 5

Fantastic services with mile long smile and no waiting time. Food quality is good

L
Minneapolis
7 reviews
Dined on 13 July 2017
Overall 4food 4service 4ambience 4

We enjoyed our visit to Zizzi. We were seeing Wicked so this location was very convenient. The service was fast, food was good and overall ambiance was nice.

CM
London
3 reviews
Dined on 28 June 2017
Overall 4food 4service 5ambience 4

Just like it should be at Zizi's great food great choice. Asked for a quick service as had to be a concert by 7pm and they did not fail us

OT
London
1 review
Dined on 21 April 2017
Overall 5food 5service 5ambience 5

Fantastic food. Great service. Defiantly book first!

SI
London
58 reviews
Dined on 7 April 2017
Overall 3food 3service 2ambience 2

Decent food, but very slow service in this branch of Zizzi, where staff were very friendly but seemingly struggling with the crowd although it wasn't totally full. The staff made a good attempt to make up for the slow arrival of food, so I may give it another try as the food was quite good and good value.

OT
East Sussex
1 review
Dined on 25 March 2017
Overall 3food 3service 4ambience 3

Disappointed that I couldn't use the Tesco clubcard points at this restaurant which made it very over priced for the food received. Starter was bland and the lasagne was sloppy. Would not go again.

T
Wales
3 reviews
Dined on 28 January 2017
Overall 2food 2service 2ambience 3

Salted caramel brownie was awful been In microwave too long melted sent it back . 2nd time just as bad .

Chicken and potatoes awful.

Been to their zizzi and they have been far better

OT
London
4 reviews
Dined on 25 January 2017
Overall 2food 2service 2ambience 3

Couldn't find my reservation. Took half an hour to get served. Food arrived lukewarm. Nothing more than a glorified canteen.

OT
London
1 review
Dined on 7 January 2017
Overall 4food 4service 4ambience 4

Nice friendly service. simple pasta and pizza but enjoyable.

s
London
126 reviews
Dined on 7 December 2016
Overall 4food 4service 4ambience 3

excellent service and had a great time. Food well prepared and tasted great.

OT
London
2 reviews
Dined on 1 December 2016
Overall 5food 5service 5ambience 4

Fast attentive service, food served promptly and nice table reserved for us. All at quite a busy time.

d
London
1 review
Dined on 13 November 2016
Overall 4food 4service 4ambience 3

Grabbed a pizza with my daughter before heading to Gatwick. Very nice food. The only spoiler is that being so child friendly you may find yourself beside a table of crying babies....as we did.

i
London
66 reviews
Dined on 11 November 2016
Overall 3food 3service 4ambience 3

Zizzi Victoria offers good value food and a lively informal atmosphere. Good quick and efficient service

O
London
19 reviews
Dined on 6 November 2016
Overall 4food 3service 4ambience 3

Really good place for a quick but satisfying meal wirh friends

OT
London
4 reviews
Dined on 23 October 2016
Overall 5food 5service 5ambience 5

Advice to any steak lovers and to those who would like to have a wonderful classic dinner with friends, clients or fami

OT
London
2 reviews
Dined on 18 October 2016
Overall 5food 5service 5ambience 5

Whilst they had no record of our booking, they were very accommodative to us, it's a great place for disabled wheelchair users with a nearby accessible toilet. Back here in just over a week.

i
Montreal
26 reviews
Dined on 5 October 2016
Overall 3food 3service 5ambience 2

Disappointed to find the spaghetti carbonara non-authentic, slightly spicy and with oily residue at bottom of dish; could not eat much of it. However, classic margherita was perfect.p

EV
London
3 reviews
Dined on 20 July 2016
Overall 3food 4service 4ambience 3

Open table did not succeed to make the reservation for me. Zizi said your reservations are effected sometimes very slow and could not be seen on time. Luckily there was an empty table and we could have the dinner.

OT
London
2 reviews
Dined on 13 July 2016
Overall 3food 4service 2ambience 3

Nice ambiance and friendly staff, although I would not say this is the best Zizzi's I've eaten at: the restaurant was very busy even at 6.30pm on a Wednesday. When we arrived our waitress only half did up our table so that we were left without cutlery, we had to ask someone to take our drinks order after 15 minutes of waiting, and we had to ask another waiter to clear our plates away. I am fairly young (22 yrs old) and often experience slower service as a result of my age when eating out, but was especially unimpressed at the disorganisation of the staff at this restaurant. On a more positive note, the pizzas we ordered were very good.

s
London
126 reviews
Dined on 29 March 2016
Overall 3food 3service 3ambience 3

Often go for a quick catch up after work. Food is fresh and the service friendly.

s
London
126 reviews
Dined on 22 March 2016
Overall 3food 3service 3ambience 3

Can't go wrong. Menu varied, food fresh and staff friendly

FG
London
9 reviews
Dined on 17 February 2016
Overall 5food 5service 5ambience 4

I booked this for a business lunch and was pleasantly surprised that we were able to have our lunch without the usual over-fussing that you get by the staff in some restaurants. The food was good and hot and although the restaurant was packed and the tables quite close together, we were able to talk without feeling like others were listening in on our conversation. There was a bit of a delay in getting food to us but this was not a major problem and we were able to be in and out in under the hour. Very impressed.

l
Brighton
39 reviews
Dined on 12 November 2015
Overall 3food 3service 3ambience 3

Consistent

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OT
London
1 review
Dined on 7 November 2015
Overall 1food 1service 1ambience 1

We arrived and they didn't have our booking despite an email the previous day. There was no apology they just said you are not on the list and we have no room. We left and went to wagamammas who were extremely accommodating

RC
London
15 reviews
Dined on 27 October 2015
Overall 4food 4service 4ambience 4

Always a good option for a value for money Italian meal with friends.Service high standard considering how full the restaurant was.

CP
Chicago
1 review
Dined on 30 September 2015
Overall 4food 5service 4ambience 4

Enjoyed a nice lunch here with a friend from work. Pizza was great, though not sure about prawn pizza option, which we didn't choose?! Good service that was quick - always a plus point during a lunch break from work. Only criticism was pizza wasn't pre-cut into slices, and knives provided weren't really up to the job, so we both felt we had to work hard for our food! Not been to Zizzi in years, but they've definitely still got it!

A
London
1 review
Dined on 27 August 2015
Overall 1food 1service 1ambience 1

I am disgusted that I booked a table through this website and then when I arrived at the restaurant they were closed for refurb! I took my sister out for the day in London for her birthday and we were really excited to go and eat there and then had the disappointment. So we ended up going to nandos... I am very disappointed with this service and needless to say I will NOT be booking with you ever again.

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