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Zuma Japanese Restaurant - NY, New York, NY

Zuma Japanese Restaurant - NY

4.6
4.6
1645 Reviews
$50 and over
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016

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2 people

20:00


Booked 29 times today

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Japanese, Sushi, Contemporary Asian
  • Hours of Operation
    Lunch Mon–Fri 11:30–14:30 Dinner Mon–Wed 17:30–22:15 Thu–Sat 17:30–22:45
  • Phone number
    (212) 544-9862
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Executive Chef
    Daniel No
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.
  • Private party contact
    Private Dining Coordinator: (212) 544-9862 ext. 3
  • Area
    Midtown East
  • Cross Street
    Between E. 38th & E 39th Streets
  • Parking Details
    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street
  • Public Transit
    Herald Square 34th Street and Grand Central Terminal
  • Entertainment
    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm
  • Additional
    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

What 1,645 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.6Ambience
  • 4Value

NoiseModerate

1,645 Reviews
  1. OpenTable Diner

    New York City

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 4
    Great food and service at the table is always top notch. But should really reevaluate who is placed at the front desk area. We came in with a party of 4 for a birthday dinner. My fiance and I have personally dined at Zuma too many times to count and have hosted birthday parties in the private room in the past. However when we went to check our coats the young lady at the front desk immediately rudely tells my fiance that he needs to check his hoodie in, when we asked since when is this a policy considering he has been to Zuma every time wearing essentially the same style outfit and what would happen if he wasn’t wearing a shirt underneath, the response was well we wouldn’t seat you. It was not a branded hoodie. He checked in his hoodie. The second we were seated however multiple tables near us had guests wearing exactly the same hoodies some people sitting in their puffer jackets too. If you’re going to have a policy keep the policy consistent before you rudely enforce something. Also prior to our dinner we got a call asking if everyone in the party was over the age of 18. We were. However this same lovely rude front desk young lady proceeded to accommodate of what appeared to be her friends that came in with a stroller and child inside. Again, stay consistent what you chose to enforce and reevaluate who is working the front of the restaurant should have someone that’s pleasant and not someone that will ruin your dining experience before you even sit down and makes their own policies and rules as they go along.

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  2. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went for Valentine’s Day and had a great experience . Of course the restaurant was full, but the noise was ok, great atmosphere for those who want the restaurant dining experience or a more fun vibe at the bar on the upper level. Our table wasn’t ready when we arrived but we were welcomed to the bar so we could start with our drinks and enjoy the “lounge” vibe upstairs. They had some interesting attractions and a DJ. The service , drinks and food were amazing. Fast service for a busy day. All plates are shareable so you can try all different flavors. It’s a bit pricey, but it’s worth it. You pay for the service you get. Would definitely recommend and come back.

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  3. OpenTable Diner

    Austin

    3 reviews

    vip
    4.0

    3 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Overall great and really cool experience, but I wasn’t super impressed by the sushi itself considering the prices. The skirt steak and scallop skewers were AMAZING! Great drink selection and cocktails. But again, in terms of the sushi I wouldn’t say it’s worth the price. There are many other places with better sushi for a lot less. Ambiance and vibes are awesome - there was a band which kept the atmosphere lively without being too loud. Server was good, the owner came out after and was super nice. He gave us a free vodka sample to take to the bar and we could choose what mixer we wanted which was cool. Not sure if that was a valentines special. Overall really cool experience which seems like what the restaurant is going for. For gluten free people: I have celiac and was very happy that they had a gluten free menu!! The server seemed knowledgeable on gluten/cross contamination. There was gf calamari and the server let me know that there was cross contamination. Most of the sushi and a lot of the rest of the menu is already gluten free.

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  4. AnnaG

    New York City

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 11 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An absolutely amazing experience! From the fantastic service of the amazing staff to the even more amazing food and signature cocktails, I highly recommend that EVERYBODY come to Zuma. Definitely planning on coming again!

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  5. Brian

    London

    4 reviews

    3.0

    4 reviews

    Dined on 9 February 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5
    Frustrating having many zuma signature dishes not on the menu (e.g. Zuma salad, yuzu sorbet), service a bit overbearing (constantly repeating what dishes were his favourite, commenting on every dish ordered etc)

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  6. OpenTable Diner

    Guatemala

    1 review

    2.0

    1 review

    Dined on 1 February 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    Had really bad experience with the service. To start the drinks took very long and when came was only one, so after a while I had to get the attention of the server and wait a long more to get it. The main course came with out the side dish of rice and when ask the waiter she mentioned I had to request it. Which I think should be offer by the server at the time of taking the order but no interest at all. For the dessert we had to wait 20 minutes to arrive and when asked to the server the answer was that the pastry chef was alone and busy with many orders , something I really don’t need to know specially with the kind of restaurant it is. To finalize i decided to celebrate my birthday in ZUMA and I add that information in the reservation, and was really disappointed that from the beginning the hostess didn’t notice or greet me and neither the server. A small gesture of happy would have been appreciated. I went to ZUMA in Dubai and was amazing but here in New York totally different and disappointed. Now hesitate to visit any other location where I visit as I am sure will not be as in DUBAI.

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  7. OpenTable Diner

    Philadelphia

    4 reviews

    vip
    4.0

    4 reviews

    Dined on 31 January 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3
    Prawn & black cod dumplings were not good. Sushi was decent.

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  8. SUSANF

    New York City

    54 reviews

    vip
    4.0

    54 reviews

    Dined on 29 January 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    I had a 5:30 reservation and arrived at 5:15. They would not seat me until 5:30 even though the restaurant was empty. Service was spotty. My server could not answer my questions. She had to confer with someone who was more familiar with the menu. One person brought new dishes and left the fork on the table and not on the plate. I ordered the restaurant week dinner and dessert was $9.00 extra. My waitperson gave us the regular menu and never mentioned the special menu. The difference in price was $8 more for the same dessert. The food and ambience were excellent

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  9. CoryC

    New York City

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 28 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Zuma is always a great experience from the service to the food to the atmosphere. And of course the Chocolate cake is unreal.

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  10. NYCfoodie

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 27 January 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4
    We fully enjoyed our meal here for our anniversary, but it is a bit pricey. The food was lovely, but I wasn’t a fan of how loud it was there. For the most part, servers were friendly and attentive, but some need to learn how to hold the bowls correctly (not with your fingers inside the bowl!!!). Overall, we enjoyed our evening and the food was delicious! Just a bit pricey, but that’s most of NYC.

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  11. OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 27 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was amazing and the manager, first in class best I have seen in a long time!

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  12. FoodIsKing

    New York City

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 27 January 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Went to Zuma for restaurant week dinner, delicious food and great value.

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  13. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on 21 January 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Zuma’s glorious old days are a thing of the past, terrible service

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  14. OpenTable Diner

    New York City

    1 review

    2.0

    1 review

    Dined on 20 January 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    Tables too close together, restaurant menu felt like a sampler, cucumber maki rolls 😂

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  15. ctldiner

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on 19 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great restaurant and highly recommended as one of the best in Manhattan. Atmosphere is cool and must go upstairs to the bar for a drink before or after.

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  16. OpenTable Diner

    New York City

    4 reviews

    vip
    2.0

    4 reviews

    Dined on 14 January 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 5
    1. Made reservations for a table for 2 and they placed us at sushi bar. In past they only gave those to walk-ins. I shouldn’t have to stick up for myself for a table but the hostess made me. So finally after a short wait they seated us at a table for 2 which was available anyway! 2. The waiter did warn us that the food will come out when ready. But he did tell us the order, ie. appetizers first etc. That did happen, but appetizers came out and in no less than 2 minutes the entrees came out also. We asked the server who brought the food when the appetizers came for our drinks and that wasn’t helpful and then asked him again when entrees came and that wasn’t helpful either. We ordered drinks first before the food. The drinks finally came midway through eating entrees. 3. A night out at Zuma on Saturday night should be more of an experience. Service was inexperienced and unorganized. We wanted to enjoy our appetizers with drinks and then savor entrees with more drinks. Instead it was a disaster and the food was just good not fantastic as I remembered it was before. The waiter when he finally came after entrees listen to our concerns about the drinks and he brought us some poor tasting champagne “on the house.” 4. What a disaster and poor coordination of service which ruined what should have been a fun night. Might as well went to a fast casual chipotle as that was how the food was presented. Shame on zuma

    1 person found this helpful

  17. TylerB

    Cleveland

    3 reviews

    vip
    4.0

    3 reviews

    Dined on 13 January 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Really enjoy the sushi and food at Zuma. There cocktails are only okay though and updating the cocktail menu would be a great addition

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  18. Leth

    New York City

    15 reviews

    vip
    5.0

    15 reviews

    Dined on 10 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of the best restaurants I have been to. Food were delicious!

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  19. OpenTable Diner

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on 10 January 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Portions have gotten smaller. Also service not as tight as usual

    1 person found this helpful

  20. sashad

    New York City

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 7 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great time… Food is always amazing as well… one of many fav nyc restaurants!

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  21. OpenTable Diner

    New York City

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 6 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent presentation and overall quality. Fabulous ambiance. Would def return!

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  22. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 2 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Accueil, ambiance, service , plat , tout est au top. Vous en avez pour votre argent !

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  23. OpenTable Diner

    Miami - Dade

    2 reviews

    5.0

    2 reviews

    Dined on 31 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente, bueno, agradable, bien, limpio y poca comida

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  24. OpenTable Diner

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on 28 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great food and even more the service , little expensive but worth it 👌

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  25. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on 28 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ristorante elegante e ben curato. Personale attenti alle richieste

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  26. OpenTable Diner

    New York City

    2 reviews

    vip
    3.0

    2 reviews

    Dined on 28 December 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    the fire alarm system was going off!!!!!!!!!!!!!!!!

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  27. Eugene

    Atlanta Metro

    43 reviews

    vip
    5.0

    43 reviews

    Dined on 20 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always great food, great service and great atmosphere

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  28. RichardJ

    London

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 19 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Check in was poor, they couldn’t find our booking - despite several confirmation emails/texts. It could have been dealt with much better and made us feel like we were making up the fact we’d booked. However the food was fantastic and our server Kevin even better. This ensured the night improved after an extremely disappointing start. Kevin’s knowledge of all the menus was excellent!

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  29. JosieH

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on 16 December 2023

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 5
    Absolutely delicious food. Unfortunately had to wait 30 minutes past my reservation to be seated. Downstairs is more quiet and great for larger groups while upstairs has more intimate seating with a very loud DJ for a fun party vibe. Interiors is 10/10.

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  30. annac

    Chicago

    3 reviews

    vip
    3.0

    3 reviews

    Dined on 10 December 2023

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 1
    We arrived for our reservation and had to wait 40 minutes for the table. The wait was on the 2nd floor which is extremely loud and club-like, which was not enjoyable and we almost left. Once the table on the first floor was ready, the food was excellent.

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  31. AnastaciaG

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on 9 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The meal was spectacular and service outstanding...!

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  32. OpenTable Diner

    Cleveland

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 8 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Phenomenal restaurant, excellent service and food is delicious. The space is cavernous so I wasn’t in love with the interiors, but the staff, food and level of service made it great! The cocktails are fantastic as well. Highly recommend

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  33. OpenTable Diner

    Caribbean

    1 review

    vip
    5.0

    1 review

    Dined on 5 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff upstairs and downstairs were extremely attentive and organized. They make you feel like a VIP. Some of the best tasting and interesting sushi rolls I’ve ever had. Sexy space with a very attractive crowd and sushi as good or better than Nobu.

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  34. OpenTable Diner

    New York City

    8 reviews

    vip
    1.0

    8 reviews

    Dined on 4 December 2023

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 4
    I have lived in nyc for 25 years and this is one of the worst food experiences I’ve had ! I’ve never written a bad review - that’s how bad it was !!! Horrible - every dish we tried !

    1 person found this helpful

  35. RenataM

    Greater Boston

    1 review

    3.0

    1 review

    Dined on 3 December 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Table not ready at the time of the reservation. Food took a long time to arrive (waiter even apologized) and came cold. We had ordered the black cod that never came.

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  36. OpenTable Diner

    Las Vegas

    16 reviews

    5.0

    16 reviews

    Dined on 2 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We loved Zuma ! We were very pleased we were able to get in on a quick reservation @530. The drinks are good, and the sushi!!! OMG we tried all 5 rolls and didn’t disappoint! We will be coming back.

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  37. Magape

    San Francisco

    4 reviews

    vip
    4.0

    4 reviews

    Dined on 25 November 2023

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    El mesero sin paciencia y tratándonos como si no supiéramos de comida , mi inglés es muy malo pero sé de comida y no es la primera vez que como en un Zuma o mejores mal el mesero

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  38. OpenTable Diner

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on 22 November 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    At arrival: somewhat complicated and unfriendly (barely looking at you). As we were seated: great food, excellent service, some overpriced, nice calm athmosphere

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  39. Chuck

    Orlando

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 11 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The most amazing dining experience in New York City, that I’ve been to. Blown away by the service, the food, the drinks. We got to the front door and we were greeted with a foretelling comment “Don’t worry about anything, you’ll have a great time here.” How right they are.

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  40. OpenTable Diner

    New York City

    2 reviews

    vip
    1.0

    2 reviews

    Dined on 5 November 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    Horrible services. Just that.. Food is good..but the service was not.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Zuma Japanese Restaurant - NY does offer delivery in partnership with Chow Now.

Zuma Japanese Restaurant - NY is rated 4.6 stars by 1645 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

20:00


Booked 29 times today

Order delivery or takeout

Google Map for Zuma Japanese Restaurant - NY

261 Madison Avenue, New York, NY 10017

Additional information

  • Cross Street
    Between E. 38th & E 39th Streets
  • Area
    Midtown East
  • Hours of Operation
    Lunch Mon–Fri 11:30–14:30 Dinner Mon–Wed 17:30–22:15 Thu–Sat 17:30–22:45
  • Price
    $50 and over
  • Cuisines
    Japanese, Sushi, Contemporary Asian
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street
  • Public Transit
    Herald Square 34th Street and Grand Central Terminal
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Executive Chef
    Daniel No
  • Entertainment
    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm
  • Additional
    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine
  • Phone number
    (212) 544-9862
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.
  • Private party contact
    Private Dining Coordinator: (212) 544-9862 ext. 3
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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