The Ivy St Albans Brasserie

4.3
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1312 reviews
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£26 to £40
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British
The Ivy St Albans Brasserie brings the familiar luxury of The Ivy on West Street to a relaxed yet sophisticated all-day dining restaurant on Verulam Road.

Located in heart of the city of St Albans, the restaurant is an all-day dining brasserie offering modern British and Ivy-inspired classics seven days a week, serving breakfast, elevenses, lunch, weekend brunch, afternoon tea and dinner in the popular city in Hertfordshire.
A number of tables remain unreserved throughout the day allowing more people to experience a taste of Ivy magic in both our dining and service. You will be able to sample our extensive range of quality food and delicious cocktails at your leisure, seven days a week from breakfast until late, whether you are a local resident or work close by.

For those looking for a little something extra to celebrate with friends or impress at a business lunch, The Ivy St Albans Brasserie also offers a semi-private dining area, seating up to 12 people.
What 1312 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.3
ambience
3.9
value
Noise · Moderate
89% of people would recommend it to a friend
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TS
London
3 reviews
Dined 5 hours ago
Overall 4food 5service 3ambience 3

There are three things on the bill that we didn’t have so we had to get those taken off and the coffee was stone cold but apart from that it was a good meal

BM
London
2 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

Birthday lunch and did not dissapoint.

ST
1 review
Dined 2 days ago
Overall 1food 3service 1ambience 1

I had heard great things about the ivy in London but unfortunately The Ivy St Albans did not live up to my expectations. I bought afternoon tea for my friend for her birthday so it was meant to be a lovely day out. Unfortunately the service was very poor. We had to wait 25 mins to order the afternoon tea as waiters/waitresses were just avoiding eye contact and didn’t want to come to serve us. It wasn’t busy so there was no reason why it took so long. When we eventually got our food, we were not checked up on throughout the meal. I wanted to ask for some more drinks but again all servers were avoiding eye contact we were not able to get any at all. Once we had finished the food I had to ask the lady who came to collect the dishes for some tap water because we were so thirsty but at that point we didn’t want to spend any more money there as we were very disappointed. On leaving, two managers were standing by the door and neither of them thanked us or said goodbye. They didn’t even look up as they were having a chat about personal matters. Very very disappointed. After paying £25 each for afternoon tea, this is not the service I would expect. A service charge is also added on top which was hilarious as we were given none.

RT
1 review
Dined 2 days ago
Overall 4food 4service 4ambience 5

Breakfast was very tasty, I would swap out large tomato for few small tomatoes as not much taste in larger tomatoes. Tea could do with two teabags in the pot or at least be given the option as tea very weak. Service was very attentive and ambience of restaurant was perfect. It is such a beautiful Brasserie. Breakfast little expensive might be nice to do something inclusive like breakfast with tea/ coffee and fruit juice so you know how much your bill is likely to be. We had English breakfast x 2, tea x 1 americano coffee x 1 grapfruit juice x 1 which came to £42.00 without tip. Overall very nice and would love to try brunch but would need to be special occasion.

KJ
London
9 reviews
Dined 3 days ago
Overall 4food 3service 4ambience 4

Love it here but sadly the fish and chips was very salty and the batter soggy...

JE
London
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Afternoon Tea was great. Felt full at the end, food was iinteresting and tasty, service was excellent! Will go back.

LG
1 review
Dined 4 days ago
Overall 3food 3service 4ambience 4

I had the roast chicken which i would t choose again, over cooked and very hard underneath and on edges, lacked flavour.
My husband didn’t like the sauce on the cod and would have preferred if it was on the side.

EL
New York Area
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Amazing place
Great service
Lovely food
Good staff

MB
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Lovely birthday meal, fab food good service and great atmosphere, even bought out a little cake with a candle for the birthday boy

D
1 review
Dined 5 days ago
Overall 2food 3service 1ambience 1

I booked a table for four as a wedding anniversary gift. We are very disappointed that this was not the special experience we had hoped for:
1. When we arrived we were met with a blank stare from one of the bar staff who eventually got up and said that she didn’t know our table number. She went off to find somebody who did. Not a good start! It is reasonable to expect a smiling, friendly and professional welcome.
2. The waiters were very young and inexperienced and appeared not to understand what they were doing and what was expected of them.
4. We ordered champagne tea and the champagne and the tea arrived at the same time without consulting us. Had we been asked we would have liked tea first to have with the sandwiches and champagne to have with the cakes. We drank the champagne first while the tea sat and stewed. There appeared to be no appreciation that we might not want to drink both at the same time.
5. One of our party told the waiter that she was vegetarian and was not offered an alternative to the chicken sandwich. She also asked if there was a brown bread. He said there wasnt and that the restaurant was very ‘rigid’ in only providing pesto and tomato (?) bread. They were rigid because customers always seemed to be asking for too many different alternatives! The sandwiches were not fresh and they were poorly filled and in short supply.
6. No one returned to check if everything was ok and we had all we needed . We called for extra hot water, fresh plates and small spoons for the sweet course. We got the impression that we were being ignored and at a time when the restaurant was very quiet.
7. At the end of the meal one of the waitresses asked me if everything was satisfactory. I said it wasn’t and she apologised and said that they would make sure to give us a very friendly goodbye! We didn’t see her when we left and the goodbye was almost as weak as the first ‘hello’!

MW
Hertfordshire
14 reviews
Dined 5 days ago
Overall 4food 4service 4ambience 4

Dined here for a celebration meal. The food was as delicious as I'd been told by friends so was very pleased on that score. However, as I need to eat gluten-free, the experience was let down by the lack of GF denotations on the menu. Our waiter (new to the job) was extremely helpful, speaking to the chef on four occasions to check which dishes were suitable, but because this was necessary, I began to feel like I was being a nuisance. This marred the overall dining experience for me and I would think twice about going back, even though I greatly enjoyed the dishes. The menu does invite diners to advise of dietary requirements, but The Ivy could save diners and waiting staff a lot of time and hassle by identifying GF on the menu which is the norm in many establishments now.

HE
Hertfordshire
11 reviews
Dined on 16 September 2019
Overall 5food 5service 5ambience 4

This was my first visit to the Ivy St Albans. Booked early lunch so it was quiet, by the time we were on our dessert it was quite busy. Service was fast, friendly and attentive and all of the dishes were delicious. Definitely visiting again.

PT
London
38 reviews
Dined on 15 September 2019
Overall 4food 4service 4ambience 4

Great spot to celebrate a birthday with a
Variety of vegetarian options.

TK
London
1 review
Dined on 14 September 2019
Overall 4food 5service 5ambience 5

Had to wait 15 minutes for our table, but once seated the waiter was very attentive.
Quite noisy, but that was expected for a Saturday evening.
Food was delicious and healthy size portions.

JE
1 review
Dined on 14 September 2019
Overall 3food 4service 2ambience 4

Food and ambiance was really nice but just felt service was lacking. We had to ask for the drinks menu 3 times before it was handed to us and was never once asked if we needed another drink. Also they left us with regular table knifes even though we had steak and I ended up having a wooden splinter going in my mouth from the wooden tonges given with our zucchini fries. I know they can’t help that bit hence why it wasn’t mentioned. Nothing Massively to complain about but I feel if your spending that sort of money on a dinner I wouldn't expect the service to be below average. The staff wasn’t at all rude but quite friendly, I just think they could be a little more aware. Food was also really nice!

SW
1 review
Dined on 14 September 2019
Overall 3food 4service 3ambience 3

The food was nice staff running all over the place not very polite or attentive. Waitress unsure of menu and alcoholic beverages served.

I asked for the beaf and onion sandwich on gluten free bread. The waitress spoke to the kitchen and I was told as their gluten free bread is small I would only have half the portion - I asked if the £16.95 sandwich would be discounted to reflect this.

After some unnecessary debate I was given the full portion of beaf and onion but with 4 slices of bread - unnecessary as All I had asked for was the normal portion of sandwiches filling.

Plates taken away before we had finished eating and the waitress didn’t asked.

Party of 4 - we wouldn’t return

L
London
3 reviews
Dined on 14 September 2019
Overall 5food 5service 5ambience 5

We had a great meal and everyone enjoyed themselves. Thanks very much!

KL
London
1 review
Dined on 12 September 2019
Overall 4food 5service 3ambience 4

The evening was perfect in all aspects until it got to towards the end where the service became a bit slack and the staff didn’t even ask if we wanted dessert or coffee. We did actually want dessert but didn’t bother so the end of the night was slightly dissapointing.

m
London
2 reviews
Dined on 12 September 2019
Overall 2food 1service 4ambience 3

Really nice waiter. Young lad who was very enthusiastic and attentive. Good wine list. That’s about it. The food was really poor. Tasteless, textureless chips, tasteless, dry, chewy burger and a sloppy, soupy creme brulee. The warm whole sourdough was a great first taste but it was all downhill from there. If you’re in St Albans, go to tabure, Dylan’s or Any of the decent reasonably priced Italians before wasting £60 on dinner here because it’s trading on its name alone.

DE
Hertfordshire
1 review
Dined on 10 September 2019
Overall 5food 5service 4ambience 4

Beautiful venue and delicious food, would highly recommend

NH
London
1 review
Dined on 10 September 2019
Overall 3food 2service 2ambience 5

I’ve been to 3 different Ivy Restaurants, this is by far the worst which was shocking and disappointing at the same time. The services is nothing compare to the other Ivy’s, the waitress is very not observant and not alert. When she served the food, she knocked over my straw from my glasses, didn’t even notice and didn’t bring a replacement. Took away glasses without asking if we need it or are we fully done with it. Not very attentive in terms of there was only 4 tables under her serving but you’ll find it difficult to get her attention.

As for the food, it is overall good and fantastic as usual. Except the steak we ordered. We ordered a medium rare steak, when I cut the meat, it is as good as well done. I wasn’t planning to complain, but as I was showing it to my girlfriend and my mom, the waitress just so happened to came over and ask how’s the food. So I decided to highlight it to her that it’s way over cooked, which I purposely cut through the middle to prove my point which is still over cooked.

She insist of bringing it back to the chef, after a few minutes she came back with the same steak. She said this “The chef cut near to the bone and is medium rare, so it is a medium rare”.

I laughed. I had the same steak in The Ivy’s Chelsea Garden and it’s perfect. I guess I live and learn, so the steak doneness only depends on the part where is near to the bone, not the whole steak.

OT
London
3 reviews
Dined on 10 September 2019
Overall 5food 5service 5ambience 5

It was very good.

LM
Hertfordshire
1 review
Dined on 9 September 2019
Overall 5food 5service 5ambience 4

Lovely environment, great food and service. Very enjoyable evening.

b
Cornwall
1 review
Dined on 9 September 2019
Overall 3food 2service 2ambience 2

I have breakfasted twice before in the Ivy in St Albans, and also in Tunbridge Wells. All very good indeed. This time, not so good! One of us had cold pancakes, I thought the toast was made from cheap sliced bread, Had to ask for more than one butter No marmalade. Not asked what sort of tea I wanted. Only hot milk put on table (obv need cold mild for tea!) Service without a smile from one of the helpers. And a rather unpleasant smell (we were at a table near the toilet) Didn't complain at the time, because we're British, and obviously not critical, but you did ask! I may try once again, but if it isn't up the special standard we expect from the Ivy, then you will have lost a customer...sorry

LD
1 review
Dined on 8 September 2019
Overall 1food 1service 1ambience 4

Third time we have been and third tome the manager has apologised for being understaffed. Cold food, lousy service, wrong orders. Such a shame as the restaurant itself is beautiful , however when paying for an expensive dining experience I expect so much more. Always a vet gracious apology but never right. Shame

T
London
11 reviews
Dined on 7 September 2019
Overall 4food 5service 3ambience 4

I love the Ivy St Albans but the last couple of occasions I have been the service has been too fast paced. I felt very rushed and in fact we had done 3 courses in just over an hour which wasn't great. In fact I got my starter before I got my glass of wine. I understand they need to turn tables around but that was too rushed and when you are spending over a £100 on food you don't want it to feel like fast food !

a
Miami
3 reviews
Dined on 7 September 2019
Overall 5food 5service 5ambience 5

it's my second time dining here, I will definitely be back

C
Hertfordshire
7 reviews
Dined on 6 September 2019
Overall 4food 4service 4ambience 3

Great meal at the Ivy in St Albans - our first visit and the restaurant felt more warm and welcoming than in its previous brand. It was busy and the tables are very close together which didn’t help the ambience. Service was friendly and attentive and all of the food we ate was well cooked - although the meat in both our main courses was a little overdone. Prices are top-end, even for St Albans and there are equally good but better value meals in other restaurants nearby in my view - all depends on how much you’re bothered about the cache of the Ivy name.

JJ
London
1 review
Dined on 6 September 2019
Overall 5food 5service 5ambience 5

Loved our mid afternoon lunch/dinner! The service was exemplary and food was wonderful

MH
Hertfordshire
1 review
Dined on 4 September 2019
Overall 5food 5service 5ambience 5

Lovely food and great service, perfect for our daughters graduation celebration.

N
London
1 review
Dined on 4 September 2019
Overall 5food 5service 5ambience 4

Very enjoyable lunch , good selection on the menu including vegan and vegetarian. staff were very attentive .

GC
London
16 reviews
Dined on 4 September 2019
Overall 4food 5service 5ambience 5

Very good service(think it was because Fred was in charge and when he is there the whole place runs like clockwork).
Excellent food and very tasty.
The sea bream was really well cooked and the portion of mussels was very generous.
Particularly enjoyed our South African Chenin Blanc.

SC
London
1 review
Dined on 3 September 2019
Overall 4food 4service 5ambience 4

Very pleasant evening. Would definitely recommend this restaurant.

DS
1 review
Dined on 1 September 2019
Overall 2food 2service 2ambience 2

We had a perfectly decent meal at The Ivy St Albans Brasserie but I expected a lot more and felt that it was overpriced for the quality and experience. All dishes were a little underwhelming and service was slow and a little haphazard. The echo in the restaurant made conversation a little difficult at times.

I wanted to like this restaurant but felt that Cote provides similar quality for less and many restaurants provide better quality for the same. A shame. I hope it improves but I'm unlikely to return as there's so much choice elsewhere.

LP
Hertfordshire
1 review
Dined on 1 September 2019
Overall 4food 4service 4ambience 3

We had a lovely meal of veal and blackened cod and the sour dough bread was lovely. Also the salted caramel espresso cocktails were amazing !! It was our anniversary but no attempt was made to acknowledge it, perhaps that was because we didn’t order dessert?

S
Hertfordshire
1 review
Dined on 1 September 2019
Overall 4food 4service 3ambience 4

Having been here on a few occasions, I found the menu a bit limited with very few fish choices. The sword fish was not available but I had had that last week in Selfridges and was not that impressed.
I had the burger which was dry and disappointing. The chips were also dry and tasted like frozen ones. Others in our party were fine, one had fish and chips and very satisfied. Other two had chicken schnitzel and were happy.
The service was a little slow and I was not impressed by one manager walking around holding a clip board. Not relaxing for customers to see. The sort of thing I would see in an electrical store.
It was still a nice dinner and experience but not as good as on previous visits

SM
Hertfordshire
1 review
Dined on 1 September 2019
Overall 4food 4service 5ambience 5

Overall we found it a very pleasurable experience. The service was excellent and food on the whole very good . Vegetables and drinks very overpriced. But taking everything into consideration I will be returning.

J
Hertfordshire
1 review
Dined on 31 August 2019
Overall 2food 2service 2ambience 1

Too noisy and waiters squeezing passed table to get to tills

SK
1 review
Dined on 31 August 2019
Overall 5food 5service 5ambience 4

Lovely restaurant to meet friends and family.
Greeting staff welcoming and friendly, as were the table staff.
Food super.
Well done everyone!

KB
Hertfordshire
1 review
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

All very nice xxxxxxxoxxxxxxxxxxxoxxxxxxxxxxxxxxxx

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